85056

Toronto, Ontario

Contract

Yesterday

Job Title: Senior Business Analyst – Salesforce

Location: Toronto, ON (Hybrid)

Estimated Duration: 6 Months

Position Overview	This position is a member of the Business Solutions team, reporting to the Senior Manager.

Duties and Responsibilities	Acts as the primary contact/relationship manager for a portfolio of business partners in the development and implementation of strategic directions, new business opportunities, product initiatives, and service developments Consults with the business to understand its goals and objectives for a specific initiative or project and advises the business on the functionality, applicability, and usability of alternative solution Responsible for owning the solution to satisfy the business needs Elicits, analysis, documents and manages business and solution requirements Acts as a primary requirements management contact on projects Recommends process improvements Builds relationships and works collaboratively with stakeholders to identify solutions and resolve variance from product/application specifications Reviews testing documentation and participates in triaging defects to ensure business needs and solution requirements are met Participates in post implementation reviews and processes (e.g. lessons learned, post-install application verifications, warranty support reviews etc.) Provides subject matter expertise on specific application usage or area of knowledge (e.g., setting up customer data on various products) Supports other team members in achieving project/ business objectives and providing client services Fosters a positive work environment that promotes customer service, quality, innovation and teamwork
Qualifications	10+ years progressive business analysis/business consulting experience, supporting and leading large/enterprise-wide projects Solid problem solving and analytical skills. Ability to multi-task in a multi-faceted role within a high paced environment Strong relationship management, communication, negotiation, and interpersonal skills Solid understanding of requirements elicitation, analysis, documentation and management Experience in large-scale implementations of third-party solutions Hands-on experience in business process modelling using UML, BPMN or similar techniques Hands-on experience in identifying, documenting, and communicating data requirements Knowledge of the project management lifecycle (PMLC) and experience with various applications of the software development lifecycle (Waterfall, Iterative, Agile Expertise in Wealth Management domain and Wealth Management Front Office and Back Office Full Service is a definite advantage Preferably has hands on experience with Salesforce or has worked on Salesforce advisor journey, implementation and configuration. Working knowledge of SQL is a strong asset Familiarity with business assessment tools (e.g. feasibility studies, business cases, cost/benefit analysis, project sizing and costing) is an asset


Education	University degree/college diploma Canadian Securities Course or related certification is an asset CBAP (Certified Business Analysis Professional) – IIBA is an asset

The pay range that the employer reasonably expects to pay for this position is between CA$80.00 and CA$90.00

Our voluntary benefits offering includes medical, dental, vision and retirement benefits.

Applications will be accepted on an ongoing basis.

Tundra Technical Solutions would like to thank you for the interest you have demonstrated in this opportunity. However, only candidates with the required skills will be contacted.

Tundra Technical Solutions is an Equal Opportunity/Affirmative Action Employer. We welcome and encourage diversity in our workplace.

Not interested in this position, but know somebody who might be? Check out our Referral Reward Program, referrals are a big secret behind our success. As always, we’re on the lookout for great people. And we know that you know great people!

Tundra Technical Solutions is among North America’s leading providers of Information Technology and Engineering staffing and consulting services. Our success and our clients’ success are built on a foundation of service excellence. Rather than continually trying to sell to new clients and companies and simply filling databases with candidates, we focus on developing stronger relationships and deeper knowledge of our existing clients’ challenges and opportunities.

Open ears. Open minds. Open futures