Account Coordinator – Exports

85176
Houston, Texas
Contract
3 weeks ago

Job Title: Account Coordinator – Exports

Location: Houston, TX (Hybrid)
    
Estimated Duration: 6 Months

Job Dimensions

  • Primary Support: Each Account Coordinator (AC) is responsible for providing primary support to assigned Sales personnel.

  • Team Collaboration: In a team environment, each AC is assigned backup responsibilities for another AC during vacation coverage, sick leave, etc.

Key Responsibilities

  • Order Management:

    • Process orders in SAP, including availability checks, quota checks, credit checks, and removal of delivery blocks.

    • Generate delivery notes, batch selections, and invoices promptly.

    • Create picking tickets and bills of lading for warehouses/terminals not online.

    • Provide certificates of analysis and faxed invoices.

    • Process credit and debit memos and Proforma Invoices.

    • Review Commercial Invoices and all export documents for accuracy.

    • Ensure all work complies with SOX regulations.

  • Reporting & Auditing:

    • Run reports (e.g., Order Report, Delivery Report, Export Report for auditing “ZVUSEXPORTAUDIT,” STO report “ZVUSEXPORTAUDIT_STO,” MD04) to manage order shipment status and fulfillment.

    • Reconcile inventory at the end of each month and provide reports to Operations Accounting by the agreed-upon deadline.

  • Customer & Data Management:

    • Coordinate new customer setup with sales, logistics, and credit departments.

    • Maintain customer master data in SAP.

    • Develop a good working knowledge of the business.

    • Provide technical information (data sheets/MSDS) and coordinate technical assistance to existing and potential customers.

    • Work with pricing coordinators, credit representatives, freight forwarders, customers, and/or salespersons to reconcile invoice pricing discrepancies.

  • Compliance & Communication:

    • Ensure compliance with foreign and domestic laws and regulations, advising management of their impact on profitability and customer satisfaction.

    • Maintain effective communication with internal and external customers, including Sales Personnel, Management, Credit, Technical Service, Plant Shipping, Logistics, Demand Planning, Third-Party Warehouses/Distribution Centers, Pricing Coordinators, etc.

    • Maintain accurate customer files.

    • Follow up on some importations.

    • Provide complete, accurate, and timely feedback to all customers.

    • Perform miscellaneous job-related duties as assigned (e.g., attend staff, departmental, and/or replenishment team meetings).

Accountabilities

  • Balance customer demands with logistical, financial, and product limitations.

  • Communicate with internal customers and suppliers to ensure customer requirements are met in a timely manner.

  • Work well in a team environment; be a good team player.

  • Have sound, working knowledge of backup partner’s responsibilities to provide full & effective coverage during partner absences.

Qualifications & Experience

  • Education: Bachelor’s degree with emphasis in Business or Supply Chain.

  • Experience: 2+ years of experience in the industry.

  • Technical Skills:

    • Proficient in SAP and Microsoft Office applications.

    • Knowledge of related export and domestic laws and regulations.

  • Skills:

    • Ability to manage multiple tasks simultaneously.

    • Ability to conduct detailed analysis and provide recommendations.

    • Strong written and verbal communication skills.

    • Excellent customer service with strong interpersonal and organizational skills.

Note: This position requires adherence to all company policies and procedures, including safety protocols and compliance with applicable laws and regulations.

 

The pay range that the employer in good faith reasonably expects to pay for this position is between $28.00 and $30.00

Our benefits offering includes medical, dental, vision and 401k.

Applications will be accepted on an ongoing basis.

Tundra Technical Solutions would like to thank you for the interest you have demonstrated in this opportunity. However, only candidates with the required skills will be contacted.

Not interested in this position, but know somebody who might be? Check out our Referral Reward Program, referrals are a big secret behind our success. As always, we’re on the lookout for great people. And we know that you know great people!

Tundra Technical Solutions is among North America’s leading providers of Information Technology and Engineering staffing and consulting services. Our success and our clients’ success are built on a foundation of service excellence. Rather than continually trying to sell to new clients and companies and simply filling databases with candidates, we focus on developing stronger relationships and deeper knowledge of our existing clients’ challenges and opportunities.  We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

Open ears. Open minds. Open futures