Quality Assurance Analyst

Under the direction of the Senior Manager, Applications and Development, our client is seeking a candidate responsible for the execution of the Department’s software testing, creating detailed, comprehensive and well-structured test plans and test cases for various projects, applications and initiatives. The candidate will participate in the creation, implementation and execution of all aspects of testing activities including planning, designing and building test harness and scripts to be used in the testing, executing tests, documenting and analyzing test cases and test results, identifying and resolving testing issues. The candidate will also train other staff including student hires who execute testing and ensure a professional level of testing across the department.
 
Responsibilities will include:

• Documenting, implementing, monitoring, and enforcing all processes for testing as per standards defined by the strategies
• Executing test cases (manual or automated) and analyzing results
• Troubleshooting and resolving technical issues
• Developing and implementing application and/or system testing plans and scenarios
• Tracking service metrics to inform continuous service improvements
• Creating and updating complex and technical documentation
• Developing and maintaining quality control procedures
• Asset: using knowledge of PHP/Laravel, evaluating programming code to ensure it has validity, compatibility, and that it meets appropriate standards

Main Qualifications:

• Bachelor's degree in computer science, computer engineering, or an acceptable equivalent combination of education and experience.
• Minimum five (5) years’ of recent and related experience in quality assurance (QA) testing of Windows and/or web-based software applications.
• Experience in developing automation frameworks is considered a strong asset.
• Demonstrated hands-on experience with different types of testing (e.g. System, Regression, Smoke, Performance, Load, etc.).
• Experience in writing test plans, test scripts, test cases and test scenarios, testing web applications and reporting defects.
• Must have solid knowledge of accessibility standards and practices, including the web content accessibility guidelines (WCAG) and AODA.
• Experience with browser stack and testing across multiple devices (phones, tablets).
• Working knowledge of test management software (Jira) to document and report bugs.
• Experience with creating test scripts for web security (e.g. XSS, XSRF, SQL Injection, etc.)
• Experience with back-end testing frameworks, Quality Management Platforms and testing tools (e.g. Selenium, Quality Centre, QTP, Frisby etc.).
• Excellent analytical and problem-solving skills, attention to detail with demonstrated good judgment, creativity, tact and diplomacy.
• Strong customer-service orientation and ability to work with a variety of clients, effectively communicate with faculty, students and staff.
• Excellent interpersonal skills including the ability to work effectively with a project team.
• Strong time management and organizational skills.
• Excellent verbal and written communication skills.

Additional Assets:

• Demonstrated web applications development programming experience using .NET or Java, PHP with good understanding of HTTP, HTML, JavaScript, AJAX, REST, and CSS.
• Experience with scripting language such as Perl, Unix/Linux Shell, Ruby, or Python.
• Experience with Software Configuration Management concepts and methodologies.
• Experience with source code management tools (e.g. GIT, Subversion).
• Advanced skills in .NET or Java, PHP with good understanding of HTTP, HTML, JavaScript, AJAX, REST, and CSS.