Technology Communications Specialist

Job Title: Technology Communications Specialist

Location: Toronto, ON (Hybrid)

Estimated Duration: Permanent/Fulltime

Client: Canadian Tire
About Us
Canadian Tire Corporation, Limited (“CTC”) is one of Canada’s most admired and trusted companies. With more than 90 Owned Brands, 1,700 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies. We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward. We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees. As part of our enhanced flex benefits program, we offer mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families, including total well-being, and mental health tools and resources for all employees. Join us in helping to make life in Canada better through living and working our Core Values: we are innovators and entrepreneurs at our core, outcomes drive us, inclusion is a must, we are stronger together and we take personal responsibility. It is an especially exciting time to join CTC and its family of companies where career opportunities are wide-ranging! Join us, where there's a place for you here.  

What You’ll Do
We are seeking a talented Technology Communication Specialist to join our dynamic team. The ideal candidate will have a strong background in both technology and communications, with the ability to translate complex technical information into clear, concise, and engaging content for diverse audiences. This role involves working closely with Technology teams, project managers, senior leadership, and other stakeholders to ensure that all communications related to technology initiatives are effectively managed and executed.
Responsibilities

• Create and manage a variety of communication materials including emails, newsletters, presentations, technical documentation, FAQs, user guides, and intranet content.
• Communicate effectively with senior leadership to provide updates on technology initiatives and strategic changes. Prepare and deliver executive-level briefings on key technology projects and initiatives.
• Work closely with Technology teams to gather information and develop communication plans that align with project timelines.
• Develop campaigns to promote understanding and engagement with new technologies within the organization.
• Collaborate with HR, corporate communication to teams to create external communications related to technology innovations, product launches, or corporate announcements. Ensure all external communications are aligned with the company’s brand voice and strategic goals.
• Collect feedback from stakeholders to continuously improve communication strategies and materials.
• Monitor the effectiveness of communications through surveys, analytics, and other feedback mechanisms.
• Act as an advocate for technology initiatives within the organization. Promote a culture of continuous learning and innovation through effective storytelling and engagement strategies.

What you bring 

• Bachelor’s degree in Communications, Marketing, Information Technology, or a related field.
• Proven experience in a communication role within a technology-driven environment.
• Exceptional writing, editing, and proofreading skills.
• Ability to translate complex technical information into clear and engaging content.
• Strong interpersonal skills with the ability to work collaboratively with cross-functional teams.
• Proficiency in using communication tools and platforms such as Microsoft Office Suite, Adobe Creative Suite, email marketing software, etc.
• Familiarity with project management principles is a plus.
• Knowledge of industry best practices in internal communications and change management.

Our Commitment to Diversity, Inclusion and Belonging 
We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.
 
Accommodations  
We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.