Job Title: Manager, Process Re-Engineering
Location: Toronto, ON (Onsite)
Estimated Duration: Fulltime
Accountabilities:
- Lead the redesign of existing business processes associated with technology practices to eliminate inefficiencies, reduce costs, and improve service delivery.
- Drive through change management strategies to ensure successful adoption of re-engineered processes.
- Establish KPIs and feedback mechanisms to monitor the effectiveness of implemented changes.
- Ensure that redesigned processes comply with internal best practices.
- Benchmark internal and external practices to identify innovative approaches that can be adapted to the organization.
- Create and maintain a repository of process improvement tools, templates, and case studies.
- Conduct post-implementation reviews to capture lessons learned and inform future initiatives.
- Collaborate with cross-functional teams to ensure alignment and integration of process re-engineering initiatives.
- Support the development and implementation of organizational strategies and goals.
- Contribute to governance forums and steering committees to provide oversight and strategic input.
- Promote transparency and knowledge exchange across project teams to foster a culture of continuous improvement.
- Own process redesign and optimization decisions.
- Influence strategic alignment of projects and practices.
Parameters for success:
Individual Metrics
- Number of process improvements implemented.
- Stakeholder satisfaction with process re-engineering initiatives.
- Adoption rate of re-engineered processes.
- Number of KPIs established and monitored.
Shared Metrics
- Alignment of projects with enterprise strategy.
- Overall efficiency gains achieved through process re-engineering.
- Reduction in process cycle times
The pay range that the employer reasonably expects to pay for this position is between CA$110,000 and CA$125,000
Our voluntary benefits offering includes medical, dental, vision and retirement benefits.
Applications will be accepted on an ongoing basis.
Tundra Technical Solutions would like to thank you for the interest you have demonstrated in this opportunity. However, only candidates with the required skills will be contacted.
Tundra Technical Solutions is an Equal Opportunity/Affirmative Action Employer. We welcome and encourage diversity in our workplace.
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Tundra Technical Solutions is among North America’s leading providers of Information Technology and Engineering staffing and consulting services. Our success and our clients’ success are built on a foundation of service excellence. Rather than continually trying to sell to new clients and companies and simply filling databases with candidates, we focus on developing stronger relationships and deeper knowledge of our existing clients’ challenges and opportunities.
Open ears. Open minds. Open futures