Scrum Master

Job Title: Scrum Master

Location: London, ON (Hybrid)

Estimated Duration: 6 Months

We are looking for a Scrum Master within the Business Modernization Canada, Digital Experience division.

Reporting to the Agile Coach for Digital Experience Delivery Optimization, you will employ servant leadership to coach, mentor and support the team in Agile product/project development and delivery optimization methods. You will coach the team in defining efficient and effective ways of working and enable the team in the removal of impediments. You will support transparency through clear communication and help foster collaboration and understanding between the Product Owner and the team. Additionally, as a Scrum Master you will be coaching team members on continuous process improvements and goals, focusing on the achievement of excellent results whilst building and nurturing a trusting and safe environment.

What You'll Do:

• Organize and guide the team on how to use Scrum, Kanban and other Agile practices and approaches
• Coach the team on effective use of Scrum Events and other collaborative team working sessions including Sprint Planning, Daily Scrum, Sprint Review, Retrospective, backlog refinement, work item selection, ensuring alignment with flow-based delivery practices
• Collaborate with and support the Product Owner in developing the Product Goal, Product Backlog, and Sprint Goals, ensuring backlog refinement aligns with maximizing product value.
• Facilitate the removal of impediments and coach the team in maintaining focus by managing external interferences
• Foster collaboration across team members, encouraging cross-training and mutual support
• Guide and coach those outside the teams to understand which interactions with the team are helpful and which are not
• Keep the team organized and on track via data analysis and reporting – working item age, throughput, cycle time, work in progress etc. to ensure transparency and awareness amongst the team practitioners
• Foster self-organization and growth within the team
• Reinforce an Agile mindset – continuous Improvement in teams through conversations, coaching, and role-playing exercises
• Hands on with JIRA and Confluence to ensure board(s) and cards are appropriately updated
   

Who You Are:

• 3+ years of experience as a Scrum Master or Kanban Professional, during which you coached teams on Agile practices and optimizing value delivery
• Demonstrated ability to promote innovative thinking and self-improvement within the team
• Proven knowledge of Agile, Scrum, Kanban, scaling or hybrid methods to guide and optimize the way the team works with maximum efficiency & effectiveness
• Experience with technology product management and delivery an asset
• Strong communication skills with the ability to communicate complex messages and teach new concepts
• Bring a high-energy and passionate outlook to the job and can influence those around her/him
• Able to build a sense of trust and rapport that creates a comfortable & effective workplace
• Certifications: The ideal candidate will hold a recognized Scrum Master certification such as PSM (Professional Scrum Master) or CSM (Certified ScrumMaster). Preference will be given to those with advanced-level certifications, including PSM II/III, A-CSM, CSP-SM, SAFe Advanced Scrum Master, or ICP-ACC. Certifications in Kanban (e.g., PK I (Professional Kanban), KMP (Kanban Management Professional)) are also highly valued.