Business Development Manager I

JOB TITLE: Advisor, Accounts – Inside Sales
LOCATION: North York, Ontario (Hybrid)
Estimated Duration: 6-12 Months

Hybrid (but first 60 days 100% on-site)
Up to 15% travel to offsite meetings within Ontario

Job Summary:
The Inside Sales Advisor operates as a key point of contact between a Confidential Utility Client and its large-volume distribution contract-rate customers. The role is primarily responsible for supporting the Large Commercial & Industrial business development team in developing, maintaining, and growing positive relationships with customers and internal partners.

Job Responsibilities:

• Responsible for growth of business development relationships with large-volume commercial & industrial customers across several sectors in Ontario.

• Apply sales excellence and best practices in relationship management with internal stakeholders to deliver valuable customer interactions and incremental revenue.

• Proactively lead customer load quotation activities from project initiation, internal coordination, and customer communication through to timely in-service dates.

• Negotiate new services via commercial agreements with customers, including distribution contracts, confidentiality agreements, indemnification agreements, etc.

• Provide key market knowledge, customer insights, reporting, and recommendations to senior leaders and internal stakeholders on complex matters.

• Directly contribute to strategy, growth, and financial planning for the Industrial Market Development division.

Job Qualifications:

• Post-secondary education, preferably in business, engineering, or economics.

• Four or more years of sales or business development experience in energy, utilities, or a related field.

• Proven communication, interpersonal, negotiation, and analytical skills, with demonstrated ability to take initiative and work independently.

• Understanding of regulatory environments, operational activity, finance, sales acumen, and growth strategies is considered an asset.

Working Conditions:

• Normal office working conditions.

• Stress levels may be above normal at times as the work is highly visible.

• Numerous, often competing interests must be managed concurrently while negotiating and influencing.

• Up to 15% travel time may be required to regional offices and customer locations across Ontario; may require Personal Protective Equipment (PPE).

• In-person attendance required at North York office.

• Monday to Friday, 40 hours per week, including 9am–4pm core hours.