IT Architect IV

Job Title: IT Architect IV

Location: Toronto, ON (Hybrid)

Estimated Duration: 6 Months

Job Description:
We are seeking a highly skilled and experienced data architect to join our dynamic team. In this role, you will be responsible for designing, implementing, and optimizing our IT and data solution using the Azure data platform and Informatica product suite. Your expertise will ensure seamless integration and operation of these platforms to enhance our customer engagement, streamline internal processes, and drive business growth.

The ideal candidate will:
• Conduct a thorough discovery of current operations and tool usage.
• Assess the maturity of existing processes and tools.
• Identify activities needed to drive operational efficiency.
• Develop a comprehensive roadmap for consistent tool usage.
• Guide the organization towards efficient opportunities and best practices.

Key Responsibilities:
1. Discovery and Assessment:
• Analyze current operations and tool usage.
• Evaluate the maturity of processes and tools.
2. Strategic Planning:
• Identify opportunities for operational marketing efficiency.
• Develop and implement a holistic strategy for tool usage.
3. Implementation and Guidance:
• Ensure consistent usage of tools across the organization.
• Provide guidance and support to the team.

Summary: The IT Architect is responsible for designing, implementing, and optimizing our IT and data solution using Azure data platform and Informatica product suite. Your expertise will ensure seamless integration and operation of these platforms to enhance our customer engagement, streamline internal processes, and drive business growth.

Job Responsibilities:
• Develop and implement a comprehensive architecture strategy that leverages Azure data platform, Azure Databricks and Informatica product suite
• Ensure seamless integration between these platforms to support business operations and digital marketing initiatives.
• Design scalable and secure solutions that meet business requirements and industry best practices.
• Ensure high availability and reliability of all systems, proactively identify areas for improvement, implementing redundancies and failover mechanisms as necessary.
• Work closely with cross-functional teams, including IT, marketing, sales, and customer service, to understand business needs and translate them into technical requirements.
• Utilize data analytics to assess the effectiveness of digital marketing strategies and make data-driven recommendations for improvement.
• Stay abreast of the latest trends and technologies in digital marketing and data/AI architecture.
• Identify and implement opportunities for process improvement and innovation.
• Conduct assessments of the technology stack to ensure optimal performance and compliance with industry standards.
• Maintain comprehensive documentation of system configurations, processes, and integrations.
• Develop and present reports on system performance, and project progress to stakeholders.

Candidate Requirements/Must Have Skills:
• 10+ years of experience
• Demonstrated strong ability to design and implement complex IT and digital marketing solutions.
• Expert level of technical knowledge and understanding of IT architecture, application systems design, and integration with large-scale deployments.
• Proven experience in operations and digital marketing, with a strong focus on AWS Connect, Salesforce, and the Adobe Experience product suite.
• Strong understanding of cloud computing, Operations contact center systems, and digital marketing technologies.

Soft Skills:
• Excellent problem-solving skills and the ability to work effectively in a fast-paced environment.
• Strong communication and collaboration skills, with the ability to work with diverse teams.

Nice-To-Have Skills:
• Relevant certifications in AWS, Salesforce, or Adobe Experience Manager are a plus. (Below are requirements included from Template description)
• ITILv3 certifications are a plus.
• Strong understanding of relational data structures, theories, principles, and practices is preferred.
• Knowledge and skills in data warehousing methodologies and tools are preferred.

Education:
Bachelor’s degree in computer science, Information Technology, Marketing, or a related field. Master’s degree preferred.
Story Behind the Need – Business Group & Key Projects:
Key Projects/Day-to-Day Responsibilities:
1. Discovery and Assessment:
• Analyze current operations and tool usage.
• Evaluate the maturity of processes and tools.
2. Strategic Planning:
• Identify opportunities for operational marketing efficiency.
• Develop and implement a holistic strategy for tool usage.
3. Implementation and Guidance:
• Ensure consistent usage of tools across the organization.
• Provide guidance and support to the team.
Purpose/Size of this team & where does this position fit within the team? Team of 1 and onboarding 1 FTE
Outside of current hiring needs (s), will there be additional needs for contractors in the next 12 months (forecasting)? Yes
Why is this position open? Temporary Increased Workforce Need
How will performance be measured? If underperformed potential termination under 6 months. If the resource is a matured sill worker and if all the business partners enjoy working with the resource, then they will extend.
Compelling Story & Candidate Value Proposition
What makes this role interesting? The successful candidate will have the opportunity to help the client shape its data architecture and establish the foundation for AI deployment. This role is ideal for individuals interested in entering this field. The Data Team supports and enables the platform, as well as data, AI, and analytics queries, helping to build a strong foundation for excelling in the AI journey.
Competitive market comparison & Unique Selling Points NA
Value added or experience gained If anyone want to put AI in their resume, then this is the bet team to work
Candidate Requirements
Must-Have Skills – 1) 10+ years of experience
2) Demonstrated strong ability to design and implement complex IT and digital marketing solutions.
3) Expert level of technical knowledge and understanding of IT architecture, application systems design, and integration with large-scale deployments.
4) Proven experience in operations and digital marketing, with a strong focus on AWS Connect, Salesforce, and the Adobe Experience product suite.
5) Strong understanding of cloud computing, Operations contact center systems, and digital marketing technologies.
Nice-to-have Skills- 1) Relevant certifications in AWS, Salesforce, or Adobe Experience Manager are a plus. (Below are requirements included from the template description)
2) ITILv3 certifications are a plus.
3) Strong understanding of relational data structures, theories, principles, and practices is preferred.
4) Knowledge and skills in data warehousing methodologies and tools are preferred.
Years of Experience: 10+ years of experience
Degrees/Certifications Required: Bachelor’s degree in Computer Science, Information Technology, Marketing, or a related field. Master’s degree preferred.