L&D Designer/Developer IV

Job Title: L&D Designer/Developer IV

Location: Toronto, ON (Remote)

Estimated Duration: 7 Months

The main function of the L&D Instructional Designer/Developer is to assess learning needs, consult, scope, recommend, design and develop high quality, fully accessible, multi-approach blended learning and performance solutions supporting a complex, highly visible, fast-paced learning project that is running in agile with iterative design and development. They will be responsible for leading the design learning strategy and executing on the vision of the learning program in consultation with stakeholders and L&D pod.

ACCOUNTABILITIES:
• Supports varied projects, including some that operate in Agile. The IDD may need to iteratively assessing learning needs, recommending solutions broken down into 2 week increments, allocating work and delivering timely, high quality, consistent, learning solutions that positively impact business metrics.
• Ability to synthesize, simplify and communicate complex information and theoretical concepts while applying clear language principles
• Effectively collaborates with multiple stakeholders at all levels
• Ability to review source content and requirements and identify learning needs
• Works directly with Subject Matter Experts (SMEs) to capture content-specific knowledge
• Designs and develops engaging, interactive blended learning solutions ensuring learning and performance objectives are met
• Ensures learning solutions align to the brand, learner accessibility and principles of diversity and inclusion, leveraging established standards and guidelines and achieve success criteria while managing scope, risks and stakeholder engagement, and problem resolution
• Leverages best in class common practices, agile processes and measures across the design/development function
• Provides deep subject matter expertise in learning and performance consulting, including knowledge of external best practices and emerging trends; maintains best practices in agile instructional design and development and program evaluation and measurement
• Provides design and development thought leadership around how to effectively design and develop in increments and/or industry knowledge and participates in knowledge transfer within the team
• Ability to analyze, organize and prioritize work while meeting multiple deadlines
• Protects the interests of the organization – identify and manage risks, and escalate non-standard activities/concerns as necessary
• Maintains a culture of risk management and control
• Adapts quickly to change, effectively reprioritizing work based on shifting requirements and needs of the business
 

• How much time is being spent in meetings : up to 4 hours depending on the phase of the project
• Who are they interacting with (internal/external) All internal stakeholder interaction
• Will the contractor have access to any customer data? Yes

MUST HAVE:
• 10+ years’ experience as an Instructional Designer and Developer
• Strong and effective communication and consulting skills to uncover learning needs, performance objectives and manage stakeholder relationships.
• Advanced design skills in creating high quality, fully accessible learning deliverables in all modalities (i.e. e-Learning, instructor led – classroom & virtual materials; and self-led learning, etc.)
• Advanced skills developing eLearning and simulations using the Articulate 360 suite of products
• Advanced MS Office (PowerPoint & Word) experience
• Experience with Accessible Design (designing fully accessible solutions, testing assets through screen readers such as JAWS and for Keyboard navigation) following the Web Content Accessibility Guidelines (WCAG 2.1) is required.

NICE TO HAVE:
• Instructional Design and Development experience supporting the financial industry on complex, fast-paced transformational projects
• Advanced skills developing videos using Vyond and fully accessible interactive PDF using Adobe Acrobat
• Educational background in Instructional Design / Adult Learning Certificate