Job Title: Operations Officer I
Location: Mississauga, ON (Hybrid)
Estimated Duration: 6 Months
- Complete assigned workload to meet SLA requirements for service and productivity
- Understand and apply operating policies and procedures
- Consistently exercise discretion in managing correspondence, information and all matters of confidentiality; escalate issues where appropriate
- Support the timely and accurate completion of business processes and procedures
- Escalate non- standard or high-risk activities as necessary
- Support and participate in process improvement opportunities
- Ensure necessary due diligence to support the accuracy of all transactions / activities
- Be knowledgeable of and comply with Bank Code of Conduct
- Participate fully as a member of the team, promote team effectiveness and contribute to a positive work environment
- Support the team by actively building operations knowledge, think critically about processes and opportunities for improvement, and share ideas
- Participate in personal performance management and development activities, including cross training within own team
- Keep others informed and up-to-date about all relevant or useful information related to day-to-day activities
- Contribute to a fair, positive and equitable environment that supports a diverse workforce
- Act as a brand ambassador for function and the bank, both internally and/or externally
MUST-HAVE Hard Skills:
- Meeting SLA’s
- Multi-tasking
- Strong attention to detail
- Strong communication skills
- Accuracy
- MS office experience
- Comfortable working with multiple databases and applications
NICE-TO-HAVE
- Banking experience / Branch experience
- Business Background
The pay range that the employer reasonably expects to pay for this position is between CA$19.00 and CA$23.00
Our voluntary benefits offering includes medical, dental, vision and retirement benefits.
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Tundra Technical Solutions is a global workforce and technology delivery firm, ranked by Staffing Industry Analysts as one of the largest in North America. At Tundra, we aren't just hiring top talent at the world's most recognizable brands; we are pioneers of social recruitment. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other legally protected characteristics. We welcome and encourage diversity in the workplace.
We use artificial intelligence tools to help our recruiters screen and assess talent. These tools do not replace human decision making in the process.
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