Delivery Lead, Network Services

Job Title: Delivery Lead, Network Services

Location: Toronto, ON (Hybrid)

Estimated Duration: 12 Months

Job Description:
The purpose of this role is to unify the client's IT services delivery for consistency and quality across its internal and sourced environment with ITIL/ITSM best practices. To provide overall system, application, communication, and mobile technology that support operational teams, Corporate Real Estate and Corporate Security you will implement complete end-to-end solutions that meet business and end user IT requirements. Provide expert project planning and guidance working with various IT teams to maximize operational integrity, performance, and safety.

Responsibilities:

• Accountable for the implementation of client applications and network systems, including provided check-in and gate computers, networking, telephony, and back-office environments.
• Adhere to change management process for Airports IT Systems and the coordination required with all other appropriate departments and vendors, including approval process.
• Lead engagement and work efforts with other AC and vendor teams to ensure timely completion of project deliverables
• Provide proactive on-going communication to key stakeholders, to ensure they are aware of significant changes to the project status in a timely manner
• Assume a lead role assessing and escalating project related risks to the proper management level when needed
• Provide on-site support activities both leading and conducting site surveys collecting and compiling IT information,
• Lead, coordinate and participate in on-site testing/validations during hardware and application deployments.
• Oversee the translation of functional requirements into technical documents.
• Create and maintain detailed projects plans and team documentation.
• Manage risks associated with project related hardware/software implementations.
• Meet project timelines and budgets
• Provide IT project costing estimates in support of project funding
• Support vendor management and strategic sourcing process, managing RFP activities and partnering with vendor(s) to ensure efficient and effective project delivery
• Indirectly support and mentor business analysts and business SME’s and peers.

Qualifications:

• Strong knowledge of airport information technology platforms and applications is an asset
• Working knowledge of dedicated and Airport Common Use environments is an asset
• A relevant University degree/technical certification, and/or relevant experience commensurate to the role
• 7-9 years of IT technology, project, and people leadership experience in a large company
• Excellent written and oral communications skills.
• Demonstrated project leadership or team lead roles
• Strong knowledge of Project Management methodologies.
• Ability to adjust to changing priorities that are driven by operational or corporate objectives.
• Ability to meet deadlines and work under pressure and have a sense of urgency.
• Highly flexible and adaptable to a continually changing environment.
• Strong ability to be self-starter, independent learner, and team player.
• Ability to lead under urgent and high-pressure situations.
• Ability to work in a team environment towards a common goal/objective.
• Ability to work a variety shifts as required to complete assignments
• Ability to travel throughout the world
• Candidates must be eligible to work in Canada, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.