Executive Assistant to the CTO

Role: Executive Assistant to the CTO
Full-Time
On-site Role

Job Description

WHAT IS THE OPPORTUNITY?
Join Client's executive leadership team as Executive Assistant to the Group Head, Technology & Operations. In this pivotal role, you will provide comprehensive administrative and executive coordination support, enabling our Group Head to focus on strategic priorities while you manage the operational complexities of a fast-paced, high-impact environment. You'll be the trusted right-hand to a senior leader, orchestrating calendars, meetings, and initiatives that drive organizational transformation.

WHAT WILL YOU DO?

Executive Calendar & Meeting Management

• Serve as the primary point of contact for the Group Head, Technology & Operations
• Manage complex executive calendars, prioritize competing demands, and coordinate all meetings, conferences, and travel arrangements
• Organize recurring and ad-hoc meetings including executive leadership forums, strategic planning sessions, board presentations, townhalls, and one-on-ones with direct reports

Strategic Administrative Support

• Monitor and manage executive inbox; filter, prioritize, and delegate inquiries appropriately
• Prepare comprehensive meeting agendas, presentation materials, and briefing documents
• Follow up on action items and deliverables; coordinate with internal stakeholders and cross-functional teams

Stakeholder Collaboration & Coordination

• Collaborate with other executive assistants across the organization to align calendar management and plan cross-functional meetings and events
• Facilitate communication between the Group Head and internal/external stakeholders

Operational & Engagement Support

• Support employee engagement initiatives including team events, strategy sessions, coffee chats, focus groups, and connection opportunities
• Assist with executive communications, internal announcements, and leadership updates
• Organize business planning sessions, strategic reviews, and management team meetings

Continuous Improvement & Agility

• Demonstrate flexibility and adaptability in a rapidly evolving technology and operations environment
• Proactively identify and implement operational efficiencies and process improvements
• Leverage new tools, platforms, and digital capabilities to enhance productivity and support hybrid work models

WHAT DO YOU NEED TO SUCCEED?
MUST HAVE:

• 10+ years of executive administration or coordination experience supporting C-suite or senior-level management in complex, matrix organizations
• Proven experience supporting executives in technology, operations, or financial services environments
• Strong interpersonal and diplomacy skills with demonstrated ability to engage professionals across all organizational levels and external stakeholders
• Exceptional organizational and prioritization capabilities; ability to manage multiple competing demands in a fast-paced environment
• Ability to thrive in a collaborative environment and work effectively with minimal supervision
• Proficiency in adapting to change and navigating continuously shifting priorities and requirements
• Expert-level proficiency in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook)
• Strong calendar management and scheduling skills; experience managing complex executive calendars
• Excellent written and verbal communication skills
• High degree of discretion and ability to handle confidential information with professionalism

NICE-TO-HAVE:

• Experience supporting technology or operations executives
• Knowledge of Client policies and procedures (vacation/absence management, expense guidelines, travel policy, compliance requirements)
• Familiarity with Workday or similar enterprise systems
• Understanding of technology terminology and digital transformation concepts
• Experience in a regulated financial services environment

What’s in it for you? 
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

• Work in a dynamic, collaborative, progressive, and high-performing team 

• A world-class training program in financial services

• Opportunities to take on progressively greater accountabilities    

Job Skills

Adaptability, Calendar Management, Confidentiality, Data Gathering Analysis, Interpersonal Relationships, Office Administration, Presentation Software, Time Management, Word Processing Software