Job Title: Service Officer III X 2
Location: Toronto, ON (Hybrid)
Estimated Duration: 12 Months
Description:
Summary:
The main function of a Service Officer is to operate data entry devices, such as a keyboard or computer, to verify and input data. A typical Service Officer is responsible for accurate information documentation and personal project management. Technical skills include documentation skills and time management.
Job Responsibilities:
- Review and approve source documents such as canceled checks, sales reports, or bills, and enter data in specific data fields or onto tapes or disks for subsequent entry, using keyboards or scanners.
- Review and correct data entry errors submitted by staff.
- Approve and audit data with source documents.
- Review and audit logs of activities and completed work. Skills:
- Verbal and written communication skills, attention to detail, and interpersonal skills.
- Ability to work independently and manage one’s time.
- Ability to accurately document and record customer/client information.
- Basic mentoring skills necessary to provide support and constructive performance feedback.
- Previous experience with computer applications, such as Microsoft Word and Excel.
Education/Experience:
- High school diploma or GED required.
- 5-7 years related experience required.
MUST-HAVE Hard Skills:
- Banking experience
- Accurate data entry — strong precision and speed in processing information
- Attention to detail
SOFT SKILLS:
- Strong communication
- Ability to work independently
NICE-TO-HAVE
- Career?driven mindset
- Adaptability
The pay range that the employer reasonably expects to pay for this position is between CA$21.00 and CA$24.00
Our voluntary benefits offering includes medical, dental, vision and retirement benefits.
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Tundra Technical Solutions is a global workforce and technology delivery firm, ranked by Staffing Industry Analysts as one of the largest in North America. At Tundra, we aren't just hiring top talent at the world's most recognizable brands; we are pioneers of social recruitment. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other legally protected characteristics. We welcome and encourage diversity in the workplace.
We use artificial intelligence tools to help our recruiters screen and assess talent. These tools do not replace human decision making in the process.
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