E-Commerce Product Manager

91136
Chicago, Illinois
Contract
6 days ago

Job Title: E-Commerce Product Manager

Location: Chicago, IL (Remote)

Estimated Duration: 6 Months

 

As a Product Manager, you’ll manage the customer-facing experience and implementation of enterprise ecommerce projects to ensure a seamless customer experience in partnership with cross-functional teams.  

Information Security Responsibilities

  • Promote and enforce awareness of key information security practices, including acceptable use of information assets, malware protection, and password security protocols
  • Identify, assess, and report security risks, focusing on how these risks impact the confidentiality, integrity, and availability of information assets
  • Understand and evaluate how data is stored, processed, or transmitted, ensuring compliance with data privacy and protection standards (GDPR, CCPA, etc.)
  • Ensure data protection measures are integrated throughout the information lifecycle to safeguard sensitive information

Role and Responsibilities:

You’ll be responsible for delivering a customer-focused, data-centric, ecommerce product discovery experience for millions of Talbots and Haven Well Within customers.   

  • Lead end?to?end research, collection, refinement, and documentation of business requirements for enterprise ecommerce projects  

  • Develop and maintain Business Requirements Documents (BRDs), ensure alignment across engineering, architecture, and product stakeholders. 

  • Partner with cross?functional business teams (WebOps Promotions, Digital Merchandising, Company Planning, Marketing, Analytics) to define and validate business needs. 

  • Manage the full agile delivery cycle of new feature requirements: web design, feasibility, sizing, solutioning, SEO design, implementation, QA, UAT, release and measurement 

  • Collaborate closely with IT partners (Solutions Architect, SFCC Developers, Integration Developers, OMS Developers, etc) to translate business requirements into functional and technical requirements. 

  • Create comprehensive Jira Epics, User Stories, acceptance criteria, sub?tasks, and defect tickets. 

  • Participate in daily scrums, backlog refinement, sprint planning, and ad hoc technical meetings related to Order of Operations. 

  • Manage UX design, leading a web designer from hypothesis through design reviews and selection with ability to communicate and align stakeholders  

  • Conduct Product Owner UAT planning, test-case creation, execution, and validation for UX, analytics, and backend logic changes. 

  • Drive setup, execution, and validation of applicable A/B tests, including configuration, QA, and performance monitoring. 

  • Partner with Analytics to define a/b test success criteria, KPI frameworks, and post?test evaluation methodologies. 

  • Collaborate with the broader Ecomm Innovation team to schedule A/B test timing, SFCC releases, and customer-facing UX and functionality changes  

  • Monitor production performance post-releases, including promotional accuracy, conversion impacts, error rates, and user?reported issues. 

  • Maintain deep understanding of brand-specific promotional strategies, pricing mechanics, loyalty tiers, brand data and customer demographics and preferences, and customer-impact KPIs to inform product decisions. 

  • Partner with Analytics and Ecomm Leadership on a/b test results and recommended next steps 

Preferred Qualifications:

  • Min 5 years of experience in ecommerce product management 

  • Bachelor’s degree required in a related field 

  • 8+ years of professional experience in branded retail, ecommerce or consulting environment 

  • Strong quantitative, analytical, and problem-solving skills 

  • Experience using Adobe Analytics (or equivalent) to develop hypotheses, define KPIS and drive outcomes 

  • Experience using tools like Monday.com and Adobe Target (or equivalent) to plan, prioritize and execute both test and personalization at scale 

  • Strong understanding and demonstrated success using Agile methods 

  • Excellent communication and project management skills – ability to communicate with internal and external clients to gain understanding of needs with ability to translate those effectively into software requirements. 

  • An entrepreneurial spirit with the ability to work independently and a collaborative environment 

Who You’ll Work With: 

  • Sr Director, Ecommerce 

  • Ecommerce teams (including online marketing, email, ecommerce, and analytics) 

  • Merchandising, Brand Marketing, and Promotional Planning teams 

  • IT 

The pay range that the employer in good faith reasonably expects to pay for this position is between $50.00 and $59.00

Our benefits offering includes medical, dental, vision and 401k.

Tundra Technical Solutions would like to thank you for your interest in this opportunity. However, only candidates under consideration will be contacted. Tundra Technical Solutions is a global workforce and technology delivery firm, ranked by Staffing Industry Analysts as one of the largest in North America. At Tundra, we aren't just hiring top talent at the world's most recognizable brands; we are pioneers of social recruitment. This post is for a contract assignment. Assignment duties and duration are subject to business needs and requirements. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other legally protected characteristics.  

California Notice. Qualified applicants with arrest or conviction records will be considered for employment in accordance with law, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. Criminal history may have a direct, adverse, and negative relationship with the following job duties: protect and return property, adhere to confidentiality requirements, comply with security requirements, adhere to policies and codes of conduct.

  We use artificial intelligence tools to help our recruiters screen and assess talent. These tools do not replace human decision making in the process.   Not interested in this position, but know somebody who might be? Check out our Referral Reward Program, referrals are a big secret behind our success. As always, we’re on the lookout for great people. And we know that you know great people!