Job Title: Business Analyst – IT II
Location: Halifax, Nova Scotia (Hybrid)
Estimated Duration: 12 Months
Description:
Role Summary
We are seeking a detail-oriented Operations Analyst to support Health & Dental Transformation initiatives within Affinity Operations during a period of significant change, growth, and operating model evolution. This role will provide support in the execution of strategic priorities related to transformation and operational support.
You will work closely with the operations team and project stakeholders to support project deliverables, testing activities, and project documentation, while helping to manage dependencies and ensure alignment across teams. The role will also contribute to organizational readiness efforts as the team progresses toward its future-state Target Operating Model.
This is an opportunity to play a key role in enabling the smooth execution of transformation initiatives, while gaining exposure to strategy, delivery, and day-to-day operational improvements in a dynamic environment.
Qualifications:
- Excellent verbal and written communication skills
- Keen attention to detail with strong analytical abilities
- Previous experience in the customer service industry
- Post secondary education or equivalent work experience
- High aptitude to learn and apply information quickly
- Bilingual (English/French) considered an asset
- Strong interpersonal and collaboration skills
- Ability to work efficiently in a fast paced, evolving environment while maintaining professionalism
- Customer centric mindset with a proactive, “go above and beyond” approach
The pay range that the employer reasonably expects to pay for this position is between CA$44.00 and CA$50.00
Our voluntary benefits offering includes medical, dental, vision and retirement benefits.
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Tundra Technical Solutions is a global workforce and technology delivery firm, ranked by Staffing Industry Analysts as one of the largest in North America. At Tundra, we aren't just hiring top talent at the world's most recognizable brands; we are pioneers of social recruitment. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other legally protected characteristics. We welcome and encourage diversity in the workplace.
We use artificial intelligence tools to help our recruiters screen and assess talent. These tools do not replace human decision making in the process.
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