Job Title: Business Analyst V
Location: Toronto, ON (Hybrid)
Estimated Duration: 3 Months
Overview
eMail at Client is the most crucial digital channel that the Bank's 95,000 colleagues and 28+ Million customers rely upon. The eMessaging team at Client Bank provides 2nd level infrastructure support for End User Technology platforms and is accountable for day-to-day technology maintenance / administration / operations as well as all platform lifecycle accountabilities including product roadmap development and implementation in support of enhanced availability and performance objectives.
As a member of the team you will be responsible for helping the team manage a vast set of operability and reliability documentation and artifacts spanning over a decade. These artifacts span Production, Build/Staging and Test/Development environment configurations and are used by Internal/External Audit, Operational Standards peers, process specialists and technical subject matter experts, whom you will work with and forge strong working relationships to help review and organize this wealth of information.
Organizing this information will better enable the eMessaging team to maintain a deep understanding of standards and process elements to successfully manage, administer, and resolve gaps that exist in both process and implementation.
Candidates will be expected to speak to their experience and achievements and relate this work to the following.
- Comfortable in a fluctuating work environment (low and high point periods of activity)
- Prepare and present reports, plans, proposals/presentations to peers
- Ability to manage many professional relationships within and beyond the team
- Ability to critically analyze and challenge status quo thinking/perceptions
SUMMARY OF THE ROLE:
As a member of the team you will be responsible for helping the team manage a vast set of operability and reliability documentation and artifacts spanning over a decade. These artifacts span Production, Build/Staging and Test/Development environment configurations and are used by Internal/External Audit, Operational Standards peers, process specialists and technical subject matter experts, whom you will work with and forge strong working relationships to help review and organize this wealth of information.
MUST-HAVE Hard Skills:
- Familiarity w/ MS products and Tools
- E- messaging background or experience – 3 plus year experience
SOFT SKILLS:
- Strong communication skills/interpersonal
- Self- starter
- Strong interpersonal skills and ability to push back / communicate their ideas & thoughts
NICE-TO-HAVE
- Technical documentation exp
The pay range that the employer reasonably expects to pay for this position is between CA$65.00 and CA$73.00
Our voluntary benefits offering includes medical, dental, vision and retirement benefits.
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Tundra Technical Solutions is a global workforce and technology delivery firm, ranked by Staffing Industry Analysts as one of the largest in North America. At Tundra, we aren't just hiring top talent at the world's most recognizable brands; we are pioneers of social recruitment. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other legally protected characteristics. We welcome and encourage diversity in the workplace.
We use artificial intelligence tools to help our recruiters screen and assess talent. These tools do not replace human decision making in the process.
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