Job Title: Loan Operation Rep I
Location: Mount Laurel, NJ (Remote)
Estimated Duration: 5 Months

SUMMARY OF THE ROLE:
Typical Day-to-Day Responsibilities:

  • Performs highly complex or non-routine administrative tasks exercising significant judgment and discretion in the performance of duties usually in support of a single unit or team within Loan Operations.
  • Tasks are performed independently with limited supervision and review; Tasks may include research, processing incoming mail, Customer service and contact, and external agency contact; Provides information and procedural knowledge for less experienced staff.
  • Performs research on suspicious items and reports findings to appropriate resources to help prevent fraudulent activities.
  • Makes entries in general ledger related to paperwork and information processed.
  • Approves and reviews general ledger entries and/or invoices for accuracy and completeness.
  • Provides input and assistance to management in developing and maintaining budget.
  • Identifies, audits, investigates, and rectifies departmental discrepancies.
  • Reviews work and provides information and procedural knowledge to less experienced staff.
  • Responds to the most complex inquiries and issues from Customers and internal units.
  • Research information to provide responses and resolution.
  • May contact Customers to explain items affecting their accounts.
  • Follows up with attorneys and other units to resolve discrepancies and Customer issues.
  • Creates and mails modifications.
  • Communicate via email with customers, attorneys, and internal bank partners to provide updates, resolve issues, and support timely loan processing.

MUST HAVE Hard Skills:

  • 0-2 years of experience in the banking/financial industry.
  • Proven computer literacy and proficiency in common PC applications.

SOFT SKILLS:

  • Proven attention to detail and the ability to prioritize workload to meet unit objectives.
  • Excellent interpersonal skills, as well as excellent written and verbal skills.
  • Must possess strong analytical and administrative abilities.
  • Proven ability to provide guidance to others, clarifying complex policies and procedures and facilitating knowledge-sharing in the work group is required

NICE-TO-HAVE:

  • Proven knowledge of Loan Operations policies and procedures as well as related agency regulations.

 

The pay range that the employer in good faith reasonably expects to pay for this position is between $17.00 and $24.00

Our benefits offering includes medical, dental, vision and 401k.

Tundra Technical Solutions would like to thank you for your interest in this opportunity. However, only candidates under consideration will be contacted.

Tundra Technical Solutions is a global workforce and technology delivery firm, ranked by Staffing Industry Analysts as one of the largest in North America. At Tundra, we aren't just hiring top talent at the world's most recognizable brands; we are pioneers of social recruitment.

This post is for a contract assignment. Assignment duties and duration are subject to business needs and requirements. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other legally protected characteristics.

 

California Notice. Qualified applicants with arrest or conviction records will be considered for employment in accordance with law, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. Criminal history may have a direct, adverse, and negative relationship with the following job duties: protect and return property, adhere to confidentiality requirements, comply with security requirements, adhere to policies and codes of conduct.

 

We use artificial intelligence tools to help our recruiters screen and assess talent. These tools do not replace human decision making in the process.

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