Program Manager (Finance Re-Engineering)

Job Title: Program Manager

Estimated Duration: 12 Months

What you will do 

• Champions and conducts strategic program planning based on business goals
• Leads and orchestrates the program, ensuring it is aligned with the business goals and that the underlying projects are being managed and executed according to established plans, project standards and controls
• Leads and supports the development of a Program and project level business cases to ensure work is well understood and defined
• Works cooperatively with IS Financial Management and BU Financial Reporting to determine the appropriate financial treatment of capital investments (i.e. expense or capitalize) and ensure accuracy in financial reporting
• Provides overall program leadership to the project/program team members
• Manages the execution of the Program work in partnership with senior business and technology management, assigned resources, to deliver a program that satisfies stakeholder expectations and the overall goals
• Defines the governance structure and ensures work is completed with an appropriate level of detail and quality, optimizing resource usage
• Oversees and manages the relationship with senior stakeholders, partnering with management in the development of strategic and operational plans
• Develops and manages an effective delivery network across project managers and other leaders
• Aligns program efforts with the business unit/organizational strategies
• Ensures program plans consider impacts on people, processes, systems and other dependent work
• Monitors benefits realization of program components to ensure they remain strategically aligned to the business unit goals
• Communicates with and reports to stakeholders to provide an integrated perspective on all program activities
• Proactively resolves scope, cost, schedule, resource, quality and risk issues within a shared governance structure across program and projects
• Provides technical thought leadership, knowledge transition and oversight of training, analysis strategies and implementation
• Ability to identify, manage and resolve conflicts across the program, including multiple, complex, competing tasks, while meeting deadlines and stakeholder satisfaction
• Demonstrated understanding of and adherence to control standards, audit practices, compliance etc.
• Oversees the management of resourcing over a large body of work crossing multiple projects or initiatives.
• Oversee project planning within the program, providing expert knowledge towards ambiguous situations, identifying and resolving problems across
• Defines and leads implementation of project management practices, processes, tools and methodologies
• Provides leadership to team towards the achievement of strategic objectives, including providing feedback to people leaders on performance, development, resource assignment, etc.
• Oversees the coaching and mentorship, lifecycle and development of resources, providing guidance on complex issues.
• Provides training and guidance to various cross-discipline resources on strategies, methods, processes, tools, approaches & methodologies.
• Is a trusted advisor and leader to senior management both within and outside of the business unit, focused on initiatives facing senior stakeholders with a major impact
• Actively promotes and influences the need for continuous improvement
• Champions organizational change for the program and ensures change management strategies align with business priorities
• Acts in a leadership capacity to represent teams in program planning and roadmap development promoting collaboration for the program
• Collaborates to verify overall quality of systems, and plan for quality improvements
• Collaborates to oversee change management strategies
• Rapidly acquires new knowledge, learns new skills, and applies original thinking to produce new ideas and innovative products while understanding the organization’s vision and values
• Influences others and fosters a culture of adaptability
• Thrives working in ambiguous situations
• Designs and champions practices to manage and simplify work, and use resources efficiently

What you will bring 

• Minimum 10+ years as a Project Manager in an I.T. environment (Finance, Modernization experience an asset) and 3+ years managing complex programs
• Highly experienced working with executive level stakeholders globally
• Experience leading Finance transformation, Finance modernization, ERP transformation, or Finance/Actuarial technology portfolios strongly preferred.
• Experience navigating AI governance, risk assessments, privacy reviews, security reviews, and executive approval processes for emerging technology initiatives.
• Operate effectively in a global and organizationally complex environment
• Adept at establishing Global program governance framework
• Demonstrated experience leading large-scale business transformation programs with multiple interconnected workstreams, not just technology delivery.
• Strong track record managing complex dependencies across business process, data, technology, controls, operating model and change management initiatives.
• Proven ability to facilitate difficult trade-off discussions and drive decisions across stakeholders with competing priorities.
• Experience building and managing integrated program roadmaps, critical paths, and executive-level reporting for multi-year transformation programs.
• PMP and/or Program Management designation is considered an asset
• Extensive experience in:
  • Business case development
  • Scoping, estimating, and work management across multiple competing initiatives
  • Complex program management through ambiguous situations
  • Developing effective working relationships and conflict management across executive and senior management stakeholders on complex and large projects.
  • Conflict resolution across senior stakeholders
  • Coaching teams and individuals in project management strategies and methods
• Thought leadership and passion about not only program/project management but the business, technology and user experience
• Track record of strong team building and relationship management
• Strong understanding of the principles and frameworks of successful program and project management including demonstrated experience applying flexible delivery methodologies such as Agile Scrum, Kanban, Waterfall and Hybrid delivery approaches.
• Excellent financial management skills including capital acquisitions.
• Experience with Microsoft Project, Microsoft Power Platform (Power BI, Power Apps, Power Automate), Jira, Confluence, and SharePoint.
• Ability to work in a virtual and global team environment, facilitating and contributing to work across geographies and across other functional teams
• Business, technical and financial acumen with the ability to apply it to the project and business landscape
• Experience in business and technical executive stakeholder relationship management across diverse areas with converging interests including the ability to informally lead and influence those stakeholders in a complex environment
• Strong verbal and written communication skills with significant experience developing and executing on communication plans
• Strong demonstrated understanding of risk assessment and management techniques.
• Proven track record on leading and delivering increasingly complex related projects and programs managing expectations in different contexts