BA II ( Data Services Analyst)

Job Title: BA II ( Data Services Analyst)
Location: Toronto, ON (Hybrid)
Estimated Duration: 12 Months

SUMMARY OF THE ROLE:
The position will be responsible for providing best-of-class service to clients of client Securities and internal business partners by managing the data capture requirements for legal information for capital markets trading products, the candidate will also be responsible for managing and investigating trade exceptions as related to various legal agreements. The Bank contracts with global counterparties for trading products such as derivatives, foreign exchange, and fixed income products, i.e., repo/securities lending agreements, ISDA Master Agreements, prime brokerage agreements, related credit support documentation.
Department Overview:
With offices located around the world, the strength of Client Securities Global Operations and Business Services lies within our diverse and dynamic group of employees delivering continued business success through leadership, collaboration, innovation, and a forward-thinking approach. We thrive on the challenge to be our best, pushing beyond the status quo and working together to deliver trusted advice to help our clients.
We are looking for individuals who enjoy working both independently and as a part of a team, with the desire to develop tactical & strategic solutions. Being able to take initiative with strong relationship skills, including proven influencing, conflict management and negotiation skills. The team is heavily involved in strategic initiatives, business development, and operational improvements to drive efficiency, improve client service levels and reduce risk.
Job Description:
Our team believes that the Bank of the future is driven by customer centricity.  By understanding and meeting the needs of our customer, we set ourselves apart as the Bank that truly “thinks customer”. 

The Trade Agreement Services team is an essential component of the Trade Agreement life cycle. We are looking for an individual who is detail and task oriented and who can liaise with various Stakeholders across client Bank and Client Securities, interfacing with Sales & Trading, Technology, Risk and other professionals across the firm.  Due to the ever-changing regulatory landscape with respect to legal agreements, the candidate must be flexible and willing to embrace new challenges.
The position will be responsible for providing best-of-class service to clients of Client Securities and internal business partners by managing the data capture requirements for legal information for capital markets trading products, the candidate will also be responsible for managing and investigating trade exceptions as related to various legal agreements.   The Bank contracts with global counterparties for trading products such as derivatives, foreign exchange, and fixed income products, i.e., repo/securities lending agreements, ISDA Master Agreements, prime brokerage agreements, related credit support documentation.
Job Accountabilities:

• Responsible for the management of accurate and timely data capture for legal terms/documentation between the Bank and its counterparties to facilitate operationalization of legal agreement terms.  This includes the ability to review the legal agreements and codify terms in the appropriate system.
• Responsible for effective workflow, analysis and exception management of data related to the QFC Recordkeeping regulation, as well as trade exception queries
• Responsible for effective workflow, analysis, and exception management of data related queries from both upstream and downstream consumers of the codified legal terms.
• Responsible for managing and updating the Scream tables that record netting status and product coverage for relevant legal agreements. 
• Responsible to build and maintain strong relationships with all stakeholders across the bank and be available to service the deal flow with tight deadlines from global desks to operationalize legal agreement data.
• Collaborate with key technology partners to ensure that Trade Agreement data capture and Netting Table are running as efficiently as possible
• Validate completeness of operational readiness activities and cutover planning for projects nearing go live and communicating status to Management team.
• Provide prompt and accurate responses to inquiries, escalating when necessary.
• Achieve a service standard of error free processing by ensuring accurate inputting of data to mitigate risk to client (e.g., reputational, financial, regulatory, operational risk).
• Achieve Customer Service standards by adhering to strict Service Level Agreements.
• Work with Manager to ensure distribution of work and management of team mailbox are efficiently handled and prioritized to ensure quality and efficiency.
• Provide training to team members on best practices
• Maintain and support business partner relationships across regions and respective business groups (e.g., Global Counterparty Credit, Enterprise Distribution).
• Maintain and update procedural documents
• Produce various management reports and maintain key metrics
• Assist with gathering data for internal auditors and other control areas as required.

Job Requirements:

• Sound knowledge and understanding of trading businesses and understanding of the operating environment, business processes and procedures, and the transaction lifecycle for Client Data Services as it relates to all businesses supported (e.g., Enterprise Distribution, Fixed Income, Institutional Equities, Corporate Lending);
• Sound knowledge and understanding of Trade Agreements such as ISDA, CSA, MFSTA, GMRA etc. would be an asset.
• Excellent communication skills both verbally and written.
• Sound knowledge of Microsoft Office with advanced Microsoft Excel skills.

Additional Information
Education/Accreditations:

• University or college degree
• 3+ year relevant work experience in Data Management

Other Qualifications/Skills/Experience:

• Highly developed critical thinking, due diligence, and problem-solving skills
• Ability to manage work volumes and change requirements across multiple processes
• Self-starter with a high degree of initiative and the ability to learn and adapt quickly
• Excellent verbal and written communication skills.
• Strong organizational skills
• Strong interpersonal skills including demonstrated influencing, conflict management and negotiation skills

MUST-HAVE Hard Skills:

• Data mgmt experience
• Strong Excel skills/ technical skills
• Sound knowledge and understanding of trading businesses and understanding of the operating environment, business processes and procedures, and the transaction lifecycle for Client Data Services as it relates to all businesses supported

SOFT SKILLS:

• Organized
• Ability to meet tight deadlines
• Must be detailed oriented – very important!

NICE-TO-HAVE

• Strong interpersonal skills/ communication skills
• Banking experience
• Sound knowledge and understanding of Trade Agreements