Job Title: Solutions Analyst (SmartCOMM)

Location: Winnipeg, MB (Hybrid)

Estimated Duration: 3 Months
 

Job Overview
Working under moderate supervision, this role contributes to the organization's success by analyzing, documenting, testing, and supporting system solutions that meet business stakeholder requirements. The successful candidate will work closely with both business and technology teams to support the delivery of customer communication, document generation, and digital distribution solutions.

Job Responsibilities

  • Conduct analysis, design, and documentation of business and system requirements for application enhancements and projects.
  • Facilitate requirements gathering sessions with business and technology teams.
  • Communicate system solutions in both business and technical terms.
  • Collaborate with multiple stakeholders to ensure quality solution delivery.
  • Create user stories, requirements documentation, process flows, and acceptance criteria.
  • Develop and execute test cases based on requirements and defect resolutions.
  • Support User Acceptance Testing (UAT), defect triage, issue investigation, and production validation activities.
  • Resolve system and business requirement issues.
  • Participate in solution design discussions and project delivery activities.
  • Assist with planning, estimation, prioritization, progress tracking, and dependency management.
  • Perform impact assessments across systems, integrations, data, and business processes.
  • Contribute to process improvements and follow established practices and methodologies.

Qualifications

  • 3+ years of experience in Systems Analysis, Business Analysis, Solution Analysis, Quality Assurance, or a related discipline.
  • Post-secondary degree, diploma, certificate, or equivalent combination of education and experience.
  • Strong analytical and problem-solving skills.
  • Excellent communication skills with both business and technical audiences.
  • Strong planning, organizational, and stakeholder management skills.
  • Experience gathering, documenting, and validating business and system requirements.
  • Experience creating user stories, process flows, requirements documentation, and functional specifications.
  • Experience supporting testing activities, including test planning, test cases, defect management, and UAT.
  • Experience working within Agile environments, including Scrum, Kanban, and continuous delivery.

Assets

  • Guidewire Suite experience including ClaimCenter, PolicyCenter, and/or BillingCenter.
  • Experience with document generation, customer communications, content management, or digital distribution solutions.
  • Insurance industry experience, particularly claims-related business processes.
  • Experience with XML or JSON.
  • Experience using AI-enabled tools to support analysis, testing, documentation, or delivery.

 

The pay range that the employer reasonably expects to pay for this position is between CA$77.00 and CA$88.00

Our voluntary benefits offering includes medical, dental, vision and retirement benefits.

This posting is for an existing vacancy.

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Tundra Technical Solutions is a global workforce and technology delivery firm, ranked by Staffing Industry Analysts as one of the largest in North America. At Tundra, we aren't just hiring top talent at the world's most recognizable brands; we are pioneers of social recruitment. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other legally protected characteristics. We welcome and encourage diversity in the workplace.

We use artificial intelligence tools to help our recruiters screen and assess talent. These tools do not replace human decision making in the process.

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