Administrative Assistant I

Job Title: Administrative Assistant I
Location: Toronto, ON (Hybrid)
Estimated Duration: 12 Months

Job Details
If you're a highly organized individual who can help maintain smooth business operations through strong administration skills, we want you to join our team.
As a Business Operations Support Representative,, you'll provide dedicated support for several advisors. You'll also provide a wide range of administrative or general workplace support for the broader team as assigned.

• Own and maintain calendar management for multiple advisors and troubleshoot conflicts with creative solutions
• Assist with onboarding/offboarding activities for team members within your greater group
• Maintain confidentiality: Possible access to leaders' emails to assist in prioritizing or performing important administrative tasks on their behalf
• Apply appropriate due diligence ensuring accuracy in completing ad-hoc administrative tasks (e.g., reports, invoices, communications, tables, charts, files)
• Inform immediate team regularly on project status, as well as relevant information related to day-to-day activities
• Provide vacation/temporary coverage for colleagues, supporting additional leaders

Experience Growth:

• Provide training to new Administrative Assistants and be a Subject Matter Expert for common tasks performed

Cultivate our Culture of Care:

• Provide support while ensuring quality service and professionalism at every interaction
• Participate fully as a member of the team and contribute to a positive work environment

Job Requirements
What You Need to Succeed

• 1-2 years of relevant experience
• Extensive knowledge of Microsoft Office Suite and internet applications (Outlook, PowerPoint, Word, etc.)
• Ability to work independently as well as part of a team with flexibility to coordinate processes and information across related teams
• Ability to collaborate with other Client Service Associates and Administrative Assistants, in addition to internal and external partners
• Can perform efficiently in a multi-task environment and ensure deadlines are met
• Can efficiently interpret client policies and help executives apply these standards in a fast-changing environment
• Experience coordinating travel arrangements and comfortable managing frequent changes
• Strong organizational skillset to manage accountabilities while simultaneously managing leaders' administrative requirements
• Excellent communication skills with the ability to listen actively, ask questions and communicate effectively
• Strong judgment skills to support initiatives and apply discretion when working with confidential information.

MUST-HAVE Hard Skills:

• Detail orientated
• strong organizational skills
• Admin experience 1yr
• Strong communication skills written and verbal
• Being agile and can pivot at any given time

NICE-TO-HAVE

• Previous Banking Experience