Job Title: Adobe AEM Librarian
Location: Mount Laurel, New Jersey (Remote)
Estimated Duration: 5 Months
Manager seeking a detail-oriented and technically savvy Adobe AEM Librarian to manage, curate, and optimize our digital asset library within Adobe Experience Manager (AEM). This role is critical in ensuring that our creative, marketing, and technical teams have seamless access to well-organized, properly tagged, and compliant digital assets.
Job Description:
As part of the North American, Marketing Strategic Operations and Enablement Team, the role of Analyst, Digital Asset Management will support the Digital Asset Management in US and Canada, perform tasks related to asset ingestion, rights management, metadata integrity, end user access, training and support, and platform maintenance.
SUMMARY OF DAY-TO-DAY RESPONSIBILITIES
1. End user access management and user support for AEM Assets
a. Access troubleshooting
i. Adobe Admin Console and Active Directory (i.e. basic back-end troubleshooting)
ii. First line of support for end users access issues (i.e. front-end troubleshooting/tech support)
b. Train users on how to use the platform
i. Including update existing and creating new training documents and job aids
c. Track requests, provide reporting and analysis using tracking data to identify process improvements
d. Provide user front line user support for platform issues, answer user questions
2. Asset processing
a. Asset ingestion (process incoming assets)
b. Metadata management, including managing AEM Assets metadata schemas
c. Asset expiry and removal
d. Pull asset use reports, provide data analysis from reports to identify platform enhancements
e. Adhoc asset hygiene and maintenance work
3. Asset search
a. Respond to asset search requests
i. Find assets, often with limited information provided
4. Attend agile ceremonies, create and update Jira tickets, work with lead librarian
5. Support platform enhancement work, as assigned
Responsibilities
- Support day-to-day work efforts to organize and categorize all content within the DAM Process incoming assets, maintain quality control of assets
- Catalogue assets, metadata management, and optimize metadata
- Manage asset license and rights information, publish assets
- Manage and respond to incoming requests
- Provide end user support, such as but not limited to assist with access, troubleshooting issues, training, and asset search
- Support agencies in US and Canada
- Lead user access management and provide monthly reporting
- Develop and maintain training documentation and facilitate training sessions, both in person and virtually
- May assist in evaluating, integrating and testing with other marketing related technologies to deliver process and productivity gains
- Provide support to test system functions
- Support requirements gathering for enhancements, advocating for the users to ensure system is user-friendly and intuitive
Skills and Knowledge Required
Must have
- Experience with information organization such as tagging content, metadata, and cataloguing taxonomy
- Intermediate knowledge of creative workflows and file formats
- Knowledge of talent contracts, rights management and media usage rights
- Knowledge of digital asset management platforms
- Basic knowledge of search engine optimization (SEO)
- High technical acumen, problem solving skills, flexible and self-motivated
- Experience working with technology teams and developers
- Strong ability to multitask, prioritize, manage change and ambiguity
- Ability to work independently and part of a team
- Excellent attention to detail, organizational, verbal and written communication skills
Nice to Have Experience
- Working with marketing teams, creative studios, and/or multimedia content
- Experience in financial services or other regulated industries.
- Experience translating business needs into technology requirements.
- Experience in/or knowledge of scrum and agile methodologies, and user acceptance testing.
- Experience with Adobe AEM Sites and Assets, Adobe Workfront, Jira and Confluence.
Internal
- Experience with rights management (licenses, copyrights, usage rights, release forms).
- Knowledge or background in information and records management and/or library sciences.
- Analytical and creative mindset.
- Knowledge of UX best practices.
Education/Experience Requirements
- Bachelor's degree or equivalent or a combination of education and experience.
- Minimum 3 years' relevant experience as it relates to working with content management, digital asset management systems, or records and information management.
- Sound understanding of taxonomy, metadata standards and tagging required.
The pay range that the employer in good faith reasonably expects to pay for this position is between $45.00 and $52.00
Our benefits offering includes medical, dental, vision and 401k.
Tundra Technical Solutions would like to thank you for your interest in this opportunity. However, only candidates under consideration will be contacted. Tundra Technical Solutions is a global workforce and technology delivery firm, ranked by Staffing Industry Analysts as one of the largest in North America. At Tundra, we aren't just hiring top talent at the world's most recognizable brands; we are pioneers of social recruitment. This post is for a contract assignment. Assignment duties and duration are subject to business needs and requirements. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other legally protected characteristics.California Notice. Qualified applicants with arrest or conviction records will be considered for employment in accordance with law, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. Criminal history may have a direct, adverse, and negative relationship with the following job duties: protect and return property, adhere to confidentiality requirements, comply with security requirements, adhere to policies and codes of conduct.
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