Job Title: Analyst
Location: Oakville, ON (Hybrid)
Estimated Duration: 12 Months
The Customer Analytics & Strategic Insights group is a high performing analytics team whose responsibilities include campaign analytics for Credit Card acquisition (audience selection, strategy design, performance analysis); building and maintaining self-serve, interactive dashboards; and providing customer and portfolio insights. The team also provides supporting analytics for compliance and regulatory operational initiatives. There is a significant amount of cross-divisional collaboration and exposure to many aspects of the business. This role will report to the Manager of Customer Analytics & Strategic Insights.
What You’ll Do
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- Develop marketing campaign targeting incorporating test and learn strategies for digital/email/traditional channels based on objectives obtained through written and verbal communication with our acquisition business partners.
- Provide ongoing and ad-hoc campaign performance analysis which will include success of the campaign, insights and recommendations for future campaigns.
- Explore and analyze data from multiple databases and resources.
- Develop new data visualization dashboards while enhancing and maintaining existing reports; utilizing platforms such as Tableau.
- Generate ad-hoc analysis based on customer data and transactional behaviour, enabling our business partners to make informed decisions.
- Collaborate with multiple parts of the business and serve as a subject matter expert.
- Participate in business council and other projects as an analytics lead.
- Champion change and innovation across all supported areas of analytics.
What You Bring
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- Undergraduate degree in Math, Computer Science, Economics, Data Analytics or related programs
- Understanding of the credit card business/financial services industry
- Programming experience, preferably in SQL or SAS; knowledge of Python, R, Databricks or Hive would be an asset
- Intermediate experience with business intelligence tools (e.g. Tableau, Power BI)
- Superior analytical and problem-solving skills, previous experience in an analytics environment
- Proven ability to translate business needs into program/technical requirements
- Excellent written and verbal communication skills
- Strong attention to detail and accuracy
- Adaptable and flexible; ability to navigate changing priorities
The pay range that the employer reasonably expects to pay for this position is between CA$28.42 and CA$35.89
Our voluntary benefits offering includes medical, dental, vision and retirement benefits.
Applications will be accepted on an ongoing basis.
Tundra Technical Solutions would like to thank you for the interest you have demonstrated in this opportunity. However, only candidates with the required skills will be contacted.
Tundra Technical Solutions is an Equal Opportunity/Affirmative Action Employer. We welcome and encourage diversity in our workplace.
Not interested in this position, but know somebody who might be? Check out our Referral Reward Program, referrals are a big secret behind our success. As always, we’re on the lookout for great people. And we know that you know great people!
Tundra Technical Solutions is among North America’s leading providers of Information Technology and Engineering staffing and consulting services. Our success and our clients’ success are built on a foundation of service excellence. Rather than continually trying to sell to new clients and companies and simply filling databases with candidates, we focus on developing stronger relationships and deeper knowledge of our existing clients’ challenges and opportunities.
Open ears. Open minds. Open futures