Typical Day in Role
Champions a high-performance environment and contributes to an inclusive work environment.
Actively pursues effective and efficient operations of his/her respective areas in accordance with Tangerine’s Values, its Code of Conduct, and the Global Sales Principles, while ensuring the adequacy, adherence to, and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions, and conduct risk.
Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
Help improve and drive our engineering practices by providing valuable inputs and suggestions as to what works well and what can be done better
Bridge the gap between business and IT, ensuring common understanding and IT/Business alignment of both functional (for business needs) and non-functional requirements (such as reporting, performance, interfaces, and constraints.)
Create, refine and maintain the product backlog and associated deliverables; release backlog with forecasted delivery timelines
Participate in enterprise process engineering development across infrastructure.
Facilitate requirements gathering and design sessions with multiple stakeholders to extract requirements, and turn them into use cases, user stories, sequence diagrams, etc. to meet development and stakeholder needs
Drive joint application design solutioning sessions with our architecture, development, and security architecture teams that inform high-level estimates for large and medium-sized incoming initiatives
Ensure integrity of the business and technical requirements in the end-to-end customer journey
Participate (drive) Discovery / Intake stage of program initiatives. Deliver on high-level requirements and potentially be part of delivery team responsible in analyzing as well as developing technical requirements based on solution documentation
Effectively work remotely by providing continued/ongoing visibility, updates and level-setting expectations
Champions a customer-focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
Candidate Requirements/Must Have Skills:
5+ years BA / BSA experience
Well-versed in delivery frameworks (Traditional Waterfall, Full Agile, and Hybrid – both waterfall and agile)
Technical knowledge in delivering technology advancement (previous SA experience desirable)
System Integration / API working knowledge
Vendor / external partnership expertise
Digital/Web/Mobile banking experience
Nice-To-Have Skills:
Experience in Product Owner, Scrum Master/delivery lead capacity
Bachelor’s degree in a technical field such as Engineering or Computer Science degree
Soft Skills required to succeed in this role:
Detail Oriented: You notice all the little details for every document/requirement/conversation that comes across you, and it drives you crazy that others cannot keep everything consistent.
Self – Motivated: You do good work, and lots of if; the drive to deliver quality work is just a part of you. You are also able to simplify complex situations and navigate ambiguity.
Communicator/Negotiator: You are great at making sure everyone’s speaking the same language and are on the same page, and sometimes that involves some give and take.
Multi-tasker: You are able to multi-task and work on multiple initiatives at the same time.
Learning is breathing mentality: You stay current on the tools and approaches that work best. And you are excited about working on new projects because every project is a new learning opportunity!
Team Player: You enjoy collaborating with, learning from, and teaching others so we all become better.
Dedication: pride yourself on analysis, logical thinking, and problem-solving skills.
Think outside-the-box: you have a pool of approaches / tactics to lean on and not afraid to customize nor find artistic ways to solve a problem