Job Title: Business Analyst I
Location: Toronto, ON (Hybrid)
Estimated Duration: 18 Months
Our Client Securities Fixed Income Operations has an exciting opportunity where Innovation is more than a buzzword, where Talent Development is foundational and where a Culture of diversity, individuality and engagement is of primary focus. The opportunity is in the form of Lead Operations Officer, Fixed Income Settlements.
Accountabilities:
Innovation
Contribute to an environment of innovation that leads to working smarter and simpler
Development
Develop a mindset of critical thinking, risk management and understanding the needs of client’s clients and internal business partners
Culture
Embrace diversity, respect one another, and contribute to an environment where team members look forward to coming to work each day
Functional Responsibilities:
- Manage and resolve Fixed Income settlement exceptions in CDS and CDCC
- Perform daily CAD settlements for repo, pledge, bond, and safekeeping trades
- Investigate and resolve cash breaks and depository breaks
- Build strong relationships with all business partners locally and globally
- Liaise with regional/Global Fixed Income settlement teams for efficient cross-border settlement
- Identify opportunities for process improvements within areas of responsibility
- Coordinate documentation of processes and ensure knowledge continuity with teammates
- Identify risk in cash wire payments and escalate appropriately
- Respond to emails in all team mailboxes
- Manage individual and team request
- Cross train on all settlement desks to add depth for team coverage during staff vacations and absences
- Ad hoc requests (audit confirmations, answering queries)
- Attend team meetings
- Be involved with serviced businesses internal to client and external vendors/providers
MUST-HAVE Hard Skills:
- 1+ years of experience within customer service in terms of settlements, fixed income products
- MS Office Basic knowledge – Excel
SOFT SKILLS:
- Strong communication skills (written and verbal)
- Strong time management, priority management skills
- Attention to detail and someone who is a self-starter and adaptable
NICE-TO-HAVE
- Canadian Depository System
- Education related to fixed income or bonds
- Knowledge of what bonds are, principal values etc.
- Banking or financial institution experience
- CSC certification
The pay range that the employer reasonably expects to pay for this position is between CA$31.00 and CA$36.00
Our voluntary benefits offering includes medical, dental, vision and retirement benefits.
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Tundra Technical Solutions is a global workforce and technology delivery firm, ranked by Staffing Industry Analysts as one of the largest in North America. At Tundra, we aren't just hiring top talent at the world's most recognizable brands; we are pioneers of social recruitment. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other legally protected characteristics. We welcome and encourage diversity in the workplace.
We use artificial intelligence tools to help our recruiters screen and assess talent. These tools do not replace human decision making in the process.
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