Business Analyst – IT X 2

Position Title: Business Analyst – IT
Location: Scarborough, ON (Hybrid)
Estimated Duration: 5 months

Story Behind the Need
Business group: Global Cash Management Technology
Contributes to the overall success of the Payments & Core Banking Engineering globally, ensuring specific individual goals, plans, and initiatives are executed/delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.
Real Time Rail program: APIs to be upgraded to go to real-time settlement.
We are looking for an enthusiastic individual to innovate and collaborate on the value-driven goals in delivering customer value. You will engage in a fast-paced and challenging environment, with opportunities to build new relationships and learn how you can make an impact in the competitive, trillion-dollar Payments industry. You will be exposed to a wide range of businesses both internally and externally, then leveraging client’s strong technology base, build and develop on strategic, forward-looking infrastructure.
Candidate Value Proposition:
The consultant joining this program will not only learn what it is like to be a full-stack software engineer, but also get to work directly with leaders from both the business and technology side! On top of that, the intern will get to experience how it is like to work within an Agile software engineering team. Finally, the intern can expect to learn about mission-critical payment and cash management services within the bank, how they are engineered, and get a peek into the future of cash management and payments within client, Canada, and across the world!
Typical Day in Role:

• Lead the analysis, documentation, and validation of business requirements ensuring all the decisions and requirements changes are properly captured
• Collaborate with business stakeholders and technology teams across the bank as well as external partners, to deliver the end-to-end solution
• Translate complex business needs into clear and concise functional requirements and user stories
• Facilitate workshops and working sessions with cross-functional teams to gather and analyze requirements
• Contribute to design and optimization of payment processes, ensuring compliance with industry standards and regulatory requirements
• Support the scrum master and project manager in planning, scoping, and impact analysis for initiatives
• Perform gap analysis, root cause assessments, and release readiness reviews for payment system enhancements or upgrades
• Act as a subject matter expert (SME) for payments-related projects and operational improvements
• Monitor post-implementation performance and incident resolution
• Must be able to work within tight deadlines and schedules which may result in extended working hours during peak time to meet project deliverables
• Mentor and coach less experienced team members
• Support various portfolio initiatives where possible
• Champion a customer-focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge
• Champion a high-performance environment and contributes to an inclusive work environment
• Experience and willingness to execute various test cycles
• Ability to come to the office 3 times a week

Candidate Requirements/Must Have Skills:

• 8-9 years of experience in business process mapping, requirements gathering & documenting and system analysis
• 3-4 years of experience with QA testing
• Knowledge of conducting gap analysis on different payment standards
• Proficiency in using Jira / Confluence/ MS Office

Nice-To-Have Skills:

• Payments Domain Knowledge is an asset
• Experience working in Agile project methodology
• Experience in the Banking/Financial industry is a nice-to-have

Soft Skills Required:

• Core analytical and problem-solving abilities with keen attention to detail
• Ability to communicate effectively with both technical and business stakeholders,translating complex information into clear insights
• Self-motivated and results-oriented.
• Ability to interact with cross-functional teams.
• Strong problem-solving abilities.
• Excellent analytical and organizational skills.
• Ability to work in a fast-paced environment.
• Strong ability to build and maintain relationships with stakeholders across the bank
• Ability to quickly adapt and manage multiple priorities in a fast-paced, dynamic environment
• Ability to proactively identify project risks and contribute to overall project health and success

Education:

• Bachelor's Degree in Computer Science, Software Engineering, or related area.

Best VS. Average Candidate:

• An ideal candidate will have a mix of experience in BA and QA.