Position Title: Business Analyst – IT
Location: Toronto, ON (Hybrid)
Estimated Duration: 2 months
Story Behind the Need
Business group: Business Group: Commercial Banking Engineering oversees changes/implementations to commercial client programs.
Candidate Value Proposition:
We have an inclusive and collaborative working environment that encourages creativity and curiosity and celebrates success! We provide you with the tools and technology needed to create meaningful customer experiences
You'll get to work with and learn from diverse industry leaders, who have hailed from top technology companies around the world
Typical Day in Role:
-Collaborate with business and technical stakeholders to gather, analyze, and refine functional and non-functional requirements, ensuring alignment with strategic objectives and technical feasibility.
-Lead and support day-to-day project activities, ensuring adherence to the organization’s risk culture, compliance standards, and operational controls.
-Translate business needs into clear, actionable specifications and user stories, facilitating effective communication between business units and development teams.
-Contribute to the design, development, and delivery of software solutions for client’s Commercial Customers and internal users, with a focus on scalability, usability, and compliance.
-Maintain and enhance the Salesforce platform, ensuring system availability, performance, and resolution of application issues in a timely manner.
-Stay current with Salesforce technologies and industry best practices, applying relevant updates and innovations to improve platform capabilities.
-Foster a collaborative environment that promotes continuous improvement, operational efficiency, and proactive risk management across the team.
Candidate Requirements/Must Have Skills:
-Extensive Salesforce Platform Expertise: Demonstrated in-depth knowledge of Salesforce products including Financial Services Cloud, Service Cloud, and Sales Cloud, with hands-on experience in configuration and user management.
-10+ years of requirements Gathering & Integration Experience: Proven ability to elicit, analyze, and document business and technical requirements for Salesforce features and integrations, ensuring alignment with business objectives and system capabilities.
-Platform Configuration Skills: Experience in building and configuring out-of-the-box Salesforce functionality, leveraging the platform’s full capabilities to deliver scalable and maintainable solutions.
-Hands-On Experience with Financial Services Cloud: Practical experience in configuring user profiles, page layouts, and other components within Financial Services Cloud to support business processes and user needs.
-Business Analysis & Planning: Active participation in the planning and analysis of system changes and enhancements, translating business needs into actionable technical specifications and user stories.
Nice-To-Have Skills:
Experience with nCino Credit Origination (managed package for Salesforce) – Credit package on top of Salesforce – looking for some experience here
Soft Skills Required:
Ability to translate technical knowledge into business value.
Strong communication skills to be able to communicate with various stakeholders/external teams and problem-solving
Working collaboratively – strong team player
Capable of adapting quickly, managing multiple demands & competing priorities, while delivering deadlines
Proven abilities to take initiative and be innovative.
Education:
Bachelor's or Master's degree in Computer Science or a related field.
Best VS. Average Candidate
The best candidate for this Business Systems Analyst role will demonstrate deep, hands-on expertise across multiple Salesforce platforms, including Financial Services Cloud, Service Cloud, and Sales Cloud,along with over 10 years of experience gathering and translating complex business requirements into scalable, integrated Salesforce solutions and nCino.
The pay range that the employer reasonably expects to pay for this position is between CA$86.00 and CA$96.00
Our voluntary benefits offering includes medical, dental, vision and retirement benefits.
Applications will be accepted on an ongoing basis.
Tundra Technical Solutions would like to thank you for the interest you have demonstrated in this opportunity. However, only candidates with the required skills will be contacted.
Tundra Technical Solutions is an Equal Opportunity/Affirmative Action Employer. We welcome and encourage diversity in our workplace.
Not interested in this position, but know somebody who might be? Check out our Referral Reward Program, referrals are a big secret behind our success. As always, we’re on the lookout for great people. And we know that you know great people!
Tundra Technical Solutions is among North America’s leading providers of Information Technology and Engineering staffing and consulting services. Our success and our clients’ success are built on a foundation of service excellence. Rather than continually trying to sell to new clients and companies and simply filling databases with candidates, we focus on developing stronger relationships and deeper knowledge of our existing clients’ challenges and opportunities.
Open ears. Open minds. Open futures