Job Title: Business Analyst – Junior
Location: Toronto, ON (Onsite)
Estimated Duration: 6 Months
Job Title
Business Analyst – Junior
Description
Primary role will be to provide operational, administrative, and technical support for a large-scale SD-WAN deployment project, working closely with the Project Manager, telecommunications vendors, and field technicians to ensure successful network implementations across multiple sites.
Key Responsibilities
- Support the SD-WAN Project Manager in coordinating project activities, schedules, and deployment milestones.
- Coordinate site surveys, equipment relocations, and installation activities with telecommunications providers (Bell and Rogers) and ITFS field technicians.
- Contact Bell and Rogers technicians to confirm installation dates and times, coordinate scheduling with ITFS technicians, and provide technician contact information to facilitate successful site installations.
- Maintain and update project documentation, including installation master lists, circuit details, and other project tracking records.
- Develop, maintain, and enhance Power BI dashboards to provide project status reporting and progress tracking.
- Troubleshoot site-specific deployment and connectivity issues, identify root causes, and engage the appropriate internal teams, vendors, or service providers for resolution.
- Act as a liaison between project stakeholders, vendors, and technical teams to facilitate communication and issue resolution.
- Track and manage circuit information, installation schedules, and deployment dependencies to support timely project delivery.
- Provide regular status updates and reporting to project leadership and stakeholders
- Pending availability, support other projects in the Technology Planning team portfolio
Core Competencies
- Excellent communication and organizational skills
- Intermediate to advanced experience with Microsoft suite of products (MS Office, Power BI, etc. )
- Managing stakeholders and managing vendor technicians
Must Haves:
- 3-5 years – Hands on network experience
- Excellent communication skills– working with vendor management, technical SME's
- PM coordination – tracking issues, opening/changing records
- 3-5 years Intermediate to advanced experience with Microsoft suite of products (MS Office, Power BI, etc. )
- Experience working with telecommunications providers (Bell and Rogers) and ITFS field technicians
The pay range that the employer reasonably expects to pay for this position is between CA$58.00 and CA$65.00
Our voluntary benefits offering includes medical, dental, vision and retirement benefits.
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Tundra Technical Solutions is a global workforce and technology delivery firm, ranked by Staffing Industry Analysts as one of the largest in North America. At Tundra, we aren't just hiring top talent at the world's most recognizable brands; we are pioneers of social recruitment. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other legally protected characteristics. We welcome and encourage diversity in the workplace.
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