Job Title: Business Analyst – Senior
Location: Toronto, ON (Hybrid)
Estimated Duration: 6 Months
&IT Business Analyst – Roles & Responsibilities
Role Summary
- Provide comprehensive I&IT business analysis services to support diverse business and technology needs.
- Stakeholder management and reporting I&IT wide performance KPIs
- Identify drivers to costs in IT operations and their corresponding savings levers. Align with stakeholders on delivering savings and track & report this on an ongoing basis
- Support resource utilization tracking and management
- Engage business stakeholders and subject matter experts to elicit, analyze, and validate business requirements.
- Contribute to business analysis policies, standards, processes, and best practices related to portfolio reporting tools and ensure consistency across the organization.
Key Responsibilities
- Document business requirements to support effective I&IT solution development related to the roll out of industry standard portfolio reporting tools.
- Create and maintain business analysis artifacts such as functional and non-functional requirements and business rules.
- Conduct business modeling including use case, process, data flow, and data models
- Conduct stakeholder engagement activities including interviews, workshops, and mockups.
- Create collaterals related to changing management and communication to relevant stakeholders across I&IT
- Understand drivers and levers to OPEX savings related to hardware and software costs. Works with asset owners to identify savings and validate the savings with Finance
- Stakeholder management and reporting I&IT wide performance KPIs
- Support hiring and onboarding of resources in I&IT
- Track and report Overtime and utilization of resources
- Monitor project progress, resolve issues, and report to I&IT management and stakeholders.
- Develop performance measures, traceability matrices, and conduct post-implementation follow-ups.
Required Skills and Experience
- Excellent MS office toolset knowledge and application (Excel, Powerpoint and MS-word)
- Experience developing strategies, business cases, and cost-benefit analyses.
- Strong requirements gathering, documentation, and stakeholder engagement experience.
- Experience preparing presentations and briefing notes for various audiences.
- Hands-on experience with developing and implementing use cases in industry standard enterprise portfolio management tools (e.g. Asana, JIRA etc.)
- Development of power BI reports and data analysis
- Awareness of emerging I&IT trends and technologies.
- Excellent analytical, problem-solving, verbal, and written communication skills.
- Strong interpersonal, negotiation, and teamwork skills with proven ability to meet deadlines.
Desirable Skills and Knowledge
- Experience with information retrieval systems and tools.
- Knowledge of Information Management principles, policies, and practices.
- Ability to translate business and data requirements into technical specifications.
- Experience with business functional modeling, event modeling, and process mapping.
- Experience working in structured, object-oriented, and agile methodologies.
- Experience developing and applying business analysis performance measures.
Must Haves:
- 7+ years Stakeholder management and reporting I&IT wide performance KPIs
- 7+ years Identify drivers to costs in IT operations and their corresponding savings levers. Align with stakeholders on delivering savings and track & report this on an ongoing basis
- 7+ years Hands-on experience with developing and implementing use cases in industry standard enterprise portfolio management tools (e.g. Asana, JIRA etc.)
- 7+ years Excellent MS office toolset knowledge and application (Excel, Powerpoint and MS-word)
- 7+ years Support resource utilization tracking and management
Nice to Have:
- CPA or Finance
The pay range that the employer reasonably expects to pay for this position is between CA$82.00 and CA$92.00
Our voluntary benefits offering includes medical, dental, vision and retirement benefits.
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Tundra Technical Solutions is a global workforce and technology delivery firm, ranked by Staffing Industry Analysts as one of the largest in North America. At Tundra, we aren't just hiring top talent at the world's most recognizable brands; we are pioneers of social recruitment. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other legally protected characteristics. We welcome and encourage diversity in the workplace.
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