Position Title: Business System Analyst
Location: Toronto, ON (Hybrid)
Estimated Duration: 6 months
Story Behind the Need
Business group: The CRM Global Technology Applications team supporting Global Banking & Markets Wholesale clients.
Project: We are embarking on a Salesforce project to digitize and integrate systems along the Client Lifecycle for wholesale banking. You will be responsible for working with consultants and business stakeholders to design and build the workflow and system integrations required. You will remove barriers throughout the project enabling the development and deployment of quality solutions that meet these requirements
Reason for request: Project in need of active support for new initiatives
Candidate Value Proposition
Great opportunity for building experience and skillsets.
Collaborative team environment that will be impacting multiple organizational lines within the Bank.
Using various techniques and methodologies, the successful candidate will be exposed to new technology in an enterprise environment.
Typical Day in Role / Responsibilities:
Work closely with end users, and business teams to understand business needs, conduct gap analysis and requirements assessments as needed
Partner with Architecture on understanding the design and integration
Create impact analysis document, User stories, Design workflows for implementation
Deliver and enhance new and current solutions and applications
Be involved in the full life cycle of a project, responsible for producing actionable and complete specifications, writing production quality code, and implementation
Understand existing database schema, identify gaps and recommend solutions
Design test sets and automate where possible, including functional and non-functional testing, regression testing as well as performance testing
Support the solution in production (as needed)
Improve the end user experience by finding scalable solutions and addressing complex ad hoc queries.
Effectively communicate with technical and non-technical audiences
Coach and train end users (as needed).
Participate and run SCRUM Meetings (as needed).
Candidate Requirements/Must Have Skills:
10+ years’ experience as a BSA, with 3+ years’ experience as a technical lead
2+ years’ recent experience with Salesforce CRM
Recent experience writing intermediate SQL/SoQL queries
Capital markets and global banking experience is required
Nice-To-Have Skills:
Financial services experience is a plus around AML, KYC, and/or Compliance
Soft Skills:
Excellent communication skills to work across different business lines and with different users
Strong ability to work under pressure
A ‘go getter’ personalities who can solve problems and think outside the box.
Best vs average: The ideal candidate will have very strong Salesforce experience. They would be a strong technical lead (not a people manager), who has significant experience with integration and enterprise level solutioning. Candidates will be data oriented.
Degrees or certifications:
Bachelor's degree in a technical field (logical reasoning) such as computer science, computer engineering or related field. If not from a technical field, please ensure they have sufficient experience in similar roles supporting integration.
Salesforce Certifications is highly preferred (Salesforce Admin is a plus)
The pay range that the employer reasonably expects to pay for this position is between CA$75.00 and CA$90.00
Our voluntary benefits offering includes medical, dental, vision and retirement benefits.
Applications will be accepted on an ongoing basis.
Tundra Technical Solutions would like to thank you for the interest you have demonstrated in this opportunity. However, only candidates with the required skills will be contacted.
Tundra Technical Solutions is an Equal Opportunity/Affirmative Action Employer. We welcome and encourage diversity in our workplace.
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Tundra Technical Solutions is among North America’s leading providers of Information Technology and Engineering staffing and consulting services. Our success and our clients’ success are built on a foundation of service excellence. Rather than continually trying to sell to new clients and companies and simply filling databases with candidates, we focus on developing stronger relationships and deeper knowledge of our existing clients’ challenges and opportunities.
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