Business Systems Analyst V

Position Title: Business Analyst
Duration: 2 years – possible conversion
Location – 160 Front Street
Hybrid: 4 days a week (Tuesday, Wednesday, Thursday
 
Job Description
 
Provide support in developing clear, comprehensive system requirements and functional/technical specifications aligned with established standards and frameworks. Work closely with business partners, technology teams, project teams, and stakeholders to elicit, analyze, document, communicate, and manage detailed functional specifications.
Accountabilities

• Develop efficient solutions by researching and analyzing current?state system capabilities and recommending technology options in collaboration with key technology partners.
• Support testing teams by translating requirements and use cases into test conditions and expected results for product, performance, user acceptance, and operational acceptance testing.
• Collaborate with stakeholders to assess solution options, understand impacts on existing processes and systems, and guide integration activities.
• Ensure adherence to BSA best practices and maintain quality across project processes and deliverables.
• Follow established processes and standards, including requirements management, project management disciplines, enterprise delivery practices, and technology architecture, escalating issues when necessary.
• Continuously build expertise in relevant technologies, applications, analytical tools, and emerging trends to support effective solution design and delivery.
• Expand knowledge of business domains, products, and services to strengthen solution alignment.
• Maintain clear, ongoing communication with stakeholders throughout the project lifecycle.
• Perform BSA responsibilities effectively on single or multiple concurrent projects.
• Prioritize and manage workload to deliver high?quality results within established timelines.
• Contribute to a positive work environment focused on service, quality, innovation, and teamwork; participate in team and business-unit knowledge transfer.
• Coach and support new or less experienced colleagues as needed.
• Identify and recommend opportunities to improve team productivity, effectiveness, and operational efficiency.

Additional Information

• Excellent verbal and written communication skills, with comfort engaging both business and technical audiences.
• Self?starter capable of multitasking effectively in a fast?paced environment.
• Strong ability to determine appropriate levels of detail, effort, and prioritization for each assignment.
• Able to adapt quickly to shifting priorities.
• Highly motivated with a proven track record of delivering results.
• Strong problem?solving skills and high attention to detail.
• Demonstrated ability to follow up on issues independently and ensure timely resolution, escalating when appropriate.

 
 
 
Must?Have Requirements :
 

• 3+ years of experience as a Business Systems Analyst, ideally in insurance.
• Hands?on experience working in Agile environments, with familiarity in Scrum or SAFe.
• Foundational Insurance Rating experience, including exposure to rating engines or rating model development.
• Strong understanding of personal lines insurance (auto, residential).
• Proficiency with Excel, including the ability to validate and troubleshoot actuarial calculation sheets.
• Experience with XML and APIs or other integration/web service technologies.
• Ability to support rating algorithm design based on actuarial specifications.
• Experience reviewing rating?related documentation and supporting solution validation.
• Effective collaboration skills, with the ability to participate in knowledge?transfer and design discussions.
• Working knowledge of SQL, XML, and core pricing/rating concepts.

 
 
Nice?to?Have Skills

• Exposure to commercial insurance products and rating models.
• Experience working with Guidewire or other policy administration systems.
• Experience with more advanced or complex rating engines.
• Familiarity with integration mapping, data transformations, or API testing tools.
• Prior involvement with Underwriting or Pricing teams.
• Experience in a SAFe Agile environment beyond basic participation.
• Ability to create or enhance more complex rating algorithms or actuarial?driven configurations.
• Broader knowledge of insurance workflows, including policy issuance, endorsements, and renewals.