Director Risk Office

Position title: Director Risk Office
Location: Downtown Toronto – Hybrid
The Director, Canada Risk Office, fulfills Risk Governance and Risk Programs Facilitation functions, which includes, but is not limited to, the following:
Risk Governance:

• Support the Canada Business with identifying and managing the risks inherent in the business activities, products, processes. 
• Support the Principal Officer and the Canada Senior Leadership Team (“SLT”) in promoting a culture of risk awareness, clear risk ownership within the business, and personal accountability. 
• Develop, document, and implement control testing and governance processes in alignment with the COSO framework; review and update to incorporate lessons learned, regulatory changes, industry practices.
• Provide advice and training on internal controls design, execution, monitoring, testing and reporting (including local/third party/enterprise owned controls).
• Establish, document, and communicate processes to ensure that risk events, control deficiencies, exceptions, and issues are identified, escalated, and addressed in a timely manner.
• Review and recommend updates to compliance and risk management policies, processes, procedures, controls, metrics to adapt to changes within the industry and in the Branch’s risk appetite. 
• Partner with 1A Business and the Second Line of Defence to establish and maintain processes to monitor the regulatory environment to identify new/changed regulations, trends and emerging risks to proactively assess impacts to business operations, risk profile, policies, processes and procedures.
• Assess the adequacy of resource levels and skills of personnel within 1A and escalate any gaps to the SLT.
• Support internal audits and regulatory exams (e.g., OSFI, FCAC, OCC), including the resolution of any findings.

Risk Programs Facilitation:

• Support the design, implementation, and continuous improvement of risk assessment programs, including, but not limited to, risk and control self-assessment, product, process, change management and other initiatives.
• Oversee business continuity management and support the implementation of the Information Retention Policy. 
• Maintain relationships with the Second Line of Defence to understand best practices and influence future requirements. 

Role Responsibilities:

• Engaging, Inspiring and Inclusive leadership of a large cross-functional and complex team.
• Consult and collaborate strategically with Accountable Executives and partner proactively with other risk office groups to help document policies, processes, standards, and procedures
• Perform risk assessments
• Facilitate and ensure compliance with policies
• Identify opportunities for innovation and continued improvement in the business
• Identify, document and track resolution of risk events / issues impacting customers stemming from process breakdowns or other problems, and help develop permanent corrective actions
• Assist in the development, implementation and execution of risk management controls
• Manage special projects
• Strong written and verbal communication skills and proven relationship building
• Travel up to 10% when applicable

Basic Qualifications: 

• Bachelor’s Degree  
• Strong understanding of Enterprise Risk Management frameworks 
• At least 10 years of experience in Risk Management, Project Management, Compliance or Process Management
• At least 7 years experience managing people and leading a team