eCommerce Consultant – Digital Merchandising

 Job Title: eCommerce Consultant – Digital Merchandising

Location: Calgary, AB (Hybrid)

Estimated Duration: Fulltime

About Us:
Canadian Tire Corporation, Limited (“CTC”) is one of Canada’s most admired and trusted companies. With more than 90 Owned Brands, 1,700 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies. We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward. We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees. As part of our enhanced flex benefits program, we offer mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families, including total well-being, and mental health tools and resources for all employees. Join us in helping to make life in Canada better through living and working our Core Values: we are innovators and entrepreneurs at our core, outcomes drive us, inclusion is a must, we are stronger together, and we take personal responsibility. It is an especially exciting time to join CTC and its family of companies, where career opportunities are wide-ranging! Join us, where there's a place for you here.
 
The Opportunity:
 
eCommerce Consultant, Digital Merchandising – Sport Chek
 
Reporting to the Manager, eCommerce Merchandising at Sport Chek, the eCommerce Merchandising Consultant will join our eCommerce team. This role will be responsible for coordinating and executing daily eMerchandising tactics and projects to deliver sales and best-in-class site experience for Sportchek.ca. This role will have a strong focus on site experience and analyzing data to identify areas of opportunities online. In this highly cross-functional role, the key candidate will work with teams across the business to ensure campaigns and projects are executed successfully and will work closely with Purchasing and Onboarding teams to ensure products are set-up, tagged and merchandised accurately online. Online category KPIs and sales will be key metrics that this role is responsible for achieving.
 
What you'll do:
 

• Coordinate and execute eMerchandising tactics and projects to maximize sales and deliver best-in-class site experience.
• Leverage customer insights, analytics and reporting to support decision making, analyzing results and provide areas of opportunity.
• Manage cross-functional relationship with teams across the business to ensure campaigns and projects are executed successfully.
• Understand customer search and browse behaviour to optimize search experience.
• Create strategy to drive traffic to lower-performing areas of the website as well as lower exit rates.
• Manage and update Data Standards based on Vendor, Merchant, SEO and Market trends/feedback.
• Conduct regular audits of assigned categories and prioritize required updates.
• Work collaboratively with other members of the eCommerce team to ensure workflow is continual and deadlines are met.
• Work with internal and external partners to troubleshoot, track and resolve any issues with the back-end systems.
• Provide detailed weekly progress reports to key stakeholders.
• Participate in related special projects and new initiatives as required.

 
Who you are:
 

• Creative and courageous, with the ability to manage in an environment of change and ambiguity to help us take bold, strategic moves in this rapidly evolving retail environment.
• Action oriented, and comfortable taking calculated risks to better serve our customers and business.
• Outcome focused, critical thinkers with the ability to analyze and visualize, to ensure continuous improvement across our entire business.
• Collaborative team players with superior influencing skills, who build relationships easily across various stakeholder groups to move initiatives forward.
• Inclusive leaders who build and develop teams that effectively anticipate and respond to disruption, while consistently delivering strong performance.
• If you’re curious, ready to take on new challenges and open to doing things differently to help us evolve rapidly, then this is definitely the place to be.

 
What you bring:
 

• Minimum 2 years work experience in eCommerce, merchandising, web retail, marketing, content management, communications, or related field
• Background in retail, or product related areas considered an asset
• Post Secondary diploma/degree in Marketing, Communications, IT or related field
• Proficiency with Content Management Systems, HTML and other web technologies
• Understanding of eCommerce metrics; able to confidently report on KPIs
• Experience with the Microsoft suite with a strong focus on Microsoft Excel
• Demonstrated problem solving skills with working knowledge of digital technologies and tools
• An entrepreneurial spirit with a history of delivering results

 
Our Commitment to Diversity, Inclusion and Belonging 
 
We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.
 
Accommodations  
 
We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.