Job Title: Hexagon Smartplant Information Management System Specialist
Location: Mississauga, Pickering or Sheridan Park ON (Hybrid)
Estimated Duration: Fulltime
Job Description- Hexagon Smartplant Information Management System Support Specialist
Overview
Our client is one of Canada's largest private sector nuclear engineering groups, providing a wide range of services to the nuclear industry in Canada and around the world since for more than 60 years.
The Hexagon Smartplant Information Management System Support Specialist (Hexagon SDx and Smart Foundation) supports and provides support for the administration and implementation of Hexagon SDx and Smart Foundation systems, in a project environment with regards to the following: User support, Project support, SDx and SPF project administration including but not limited to maintenance, customization, integration with other software, software upgrades.
Your role
System level activities required to support the following software above, this includes activity items such as:
- Set-up and monitor application backup, scheduled tasks, batch services, Internal Development and managing user access.
- Participate in software certification, User Acceptance Testing, Requests For Change and delivery processes, ensure issues are communicated to developers and software vendors as needed.
- Configure, test and put into production SPF and SDx for new projects.
- Configure and maintain mapping between SPF and design tools (SPID, S3D, SEL, SI) for data publish and retrieve.
- Configure and maintain SDx including schema, data capture, workflows, report generation, MDR.
- Implement or support SDx and SPF integrations with other Hexagon or third party software.
- Resolve software configuration issues and manage Hexagon support tickets for SPF and SDx.
- Liaise with external vendors including IT developers to investigate unusual problems with software releases/ hardware issues, or to receive assistance with hardware and peripheral malfunctions.
- Resolve problems related to the software application.
- Train users as needed in SPF and SDx and provide day-to-day support.
About you
- Preferred College Diploma specialized in a related technology from an accredited institution and minimum of five years of relevant experience.
- 5+ years’ experience in SPF mapping with SPID, S3D, SEL, SI.
- 5+ years’ experience with SDx including schema mapping, workflows configuration, data capture, user management etc.
- Capable of supporting the Engineering applications for which the branch is responsible.
- Ability to investigate, assess and resolve issues associated with hardware and software problems.
- Good verbal, written, organizational and presentation skills.
- Ability to effectively interface with staff, project management team, and internal clients.
- Demonstrate initiative and results-oriented performance.
The pay range that the employer reasonably expects to pay for this position is between CA$100,000 and CA$180,000
Our voluntary benefits offering includes medical, dental, vision and retirement benefits.
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