Job Title: IT Administrator
Location: Toronto, ON
Estimated Duration: Fulltime
ROLE OVERVIEW
The IT Administrator provides Microsoft cloud services, WIFI, network/firewall and desktop troubleshooting and special projects rollout. He/she works closely with other Information Technology team members that set implementation procedures and standards.
The IT Administrator travels extensively to perform onsite support when needed, rollout activities, site surveys, document business requirements from business representatives, vendors, as appropriate and status reporting as determined by the Project Team. He/She also works closely with the outsourced remote Helpdesk as an escalation point for onsite break/fix type issues.
Reporting to the National Director of Information Technology, you will work with Project Team for implementations/rollouts, documentation and post rollout support.
KEY RESPONSIBILITIES
- Knowledge and understanding of Microsoft 365 (SharePoint, Outlook/OWA, Teams, OneDrive)
- Proficient in handling PowerShell scripting and process automation.
- Knowledge of Microsoft Azure Security centre (MFA, Conditional access, Compliance and Identity)
- Knowledge of Microsoft Defender
- Proficient in administrative tasks in Microsoft Intune (mobile device management)
- Perform installation, configuration, patching, troubleshooting, moves, and decommissioning of PCs.
- Cybersecurity best practices and company-wide training
- Track and maintain IT asset inventory as required
- Perform administration tasks on Meraki firewalls, routers, switches, WIFI, Cameras, etc.
- Ensuring operational effectiveness through end user adoption/training of new technologies
- Troubleshoot IT issues reported by users, including password and account resets and troubleshooting network/internet connectivity
- Maintain technical documentation for systems
- Adheres to change control procedures
- Participate in a on-call rotation and respond to outages related to systems
- Willingness to travel within the GTA to remote sites extensively (up to 80%)
- Valid driver’s license and access to a reliable vehicle.
- Some travel across Canada will be required
General
- Complies with the Occupational Health and Safety Act, Workplace Safety and Insurance Act, and Workplace Hazardous Material Information System. This includes recognizing health and safety hazards, reporting incidents, fulfilling responsibilities under the applicable legislation, as well as participating in in-services and fire drills.
- Complies with all corporate policies and procedures.
- Completes all required mandatory training/education.
- Other duties as assigned
QUALIFICATIONS
- College or University graduate or 5 years hands-on working experience in a related technology discipline
- Experience working with a ticketing systems
- Experience administering Microsoft 365 Admin centres (Security, Compliance, Intune, Exchange, SharePoint, Teams, etc)
- Strategic thinker
- Problem-solver
- Strong organization and time management skills
- Ability to work under pressure with tight deadlines and produce results
- Ability to work independently and in a team environment
- Ability to learn new technologies on the fly
- Excellent interpersonal and communication abilities (written/verbal)
- High attention to detail with an eye for accuracy
- Able to conduct research and analyses of technology
The pay range that the employer reasonably expects to pay for this position is between CA$70,000 and CA$75,000
Our voluntary benefits offering includes medical, dental, vision and retirement benefits.
Applications will be accepted on an ongoing basis.
Tundra Technical Solutions would like to thank you for the interest you have demonstrated in this opportunity. However, only candidates with the required skills will be contacted.
Tundra Technical Solutions is an Equal Opportunity/Affirmative Action Employer. We welcome and encourage diversity in our workplace.
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Tundra Technical Solutions is among North America’s leading providers of Information Technology and Engineering staffing and consulting services. Our success and our clients’ success are built on a foundation of service excellence. Rather than continually trying to sell to new clients and companies and simply filling databases with candidates, we focus on developing stronger relationships and deeper knowledge of our existing clients’ challenges and opportunities.
Open ears. Open minds. Open futures