IT Program Manager

Position Title: IT Program Manager
Location: Toronto, ON
Duration: 9 months

Story Behind the Need
Business group: Project Delivery & Support is a centralized project management office that supports various technology teams across the bank, oversees the delivery of large-scale IT projects for a variety of teams. Responsible for ensuring the projects have the proper team to complete effectively.
Project/Program: International Wealth Management Program that requires an experienced Project Manager fluent in Spanish (oral and written) with data remediation and data migration experience, preferably someone who has worked with local clients in Mexico or Chile.
Candidate Value Proposition:
The successful candidate will have the opportunity to work on a very high visibility project for one of the top 5 Canadian Banks.
Typical Day in Role:

• Manage and ensure the successful delivery of complex projects/programs involving multiple teams from different groups across the bank, as well as external vendors when required
• Demonstrate strong leadership skills to develop and maintain high functioning project teams
• Influences business project decisions with direct impact on financials or operating results
• Ability to independently run executive Steerco meetings with Group Heads, EVPs, and SVPs
• Takes a strategic focus aligned to business priorities
• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge Recommends technical strategy within a technical domain, may investigate and evaluate new technologies
• Impacts the technical direction and resource allocation for products, services or platforms supported
• Leads the solution of risks and issues that have a broad impact on the project team – accountability typically spans across multiple products, a line of businesses or with significant enterprise system impact
• Defines and maintains the roadmap and project budget

Candidate Requirements/Must Have Skills:

• Bilingual in English/Spanish
• 10+ years of project management experience in large corporations, with at least 5 of those in program management
• 5+ years experience in Wealth Management
• 10+ years’ experience leading and presenting at Executive leadership steering committee meetings (SVP, EVP+ audience) – must have
• 5+ years’ experience working with multiple countries, technical teams and vendors (ex. Mexico, Chile and/or Peru)
• 10+ years managing large-scale global enterprise-wide application deployments
• Experience with Data Remediation and/or Data Migration

Nice-To-Have Skills:

• Financial institution experience
• Previous experience managing projects using Agile project methodologies

Soft Skills Required:

• Technical curiosity. Curious to understand the technical aspects and drivers/challenges of the project.
• Excellent stakeholder management skills and messaging skills (SVP, EVP+ audiences) –must have
• Agile and adaptable personality
• Proactive approach to identifying issues and risks within the project. – must have
• Ability to accept feedback and adapt to project needs and changes
• Excellent communication skills and messaging skillset – must have
• Ability to think “outside the box” for solutions and issue/problem mitigation and solutioning
• Ability to manage multiple workstreams and technical development teams
• Financial acumen
• Strong project governance skillset
• Excellent project planning, scheduling, co-ordinating, risk and issue management skillset. Ability to identify critical path items and dependencies.

Education:

• Bachelor’s degree in a related field required (Technical fields preferred, although experience is more important)
• PMP required but experience valued over education

Best VS. Average Candidate:
Executive presence is required and crucial to success in this role; as well as experience in Data Remediation and or Data Migration. As well Spanish speakers would be prioritized.
Candidate Review & Selection
MS Teams Video Interview
1st – HM screen interview – 20 minutes
2nd panel technical interview – with project sponsor and portfolio directors – 30-45 minutes
Potential 3rd with executives – 30 minutes
Hiring Manager’s availability to interview: back Jan 2nd and hoping to have HM screen interviews on Jan 3rd 9:30am-12:00pm
Suppliers: please provide phone and email for your candidates who are shortlisted (to Kaleigh/over chat notes)