IT Program Manager

Position Title: IT Program Manager
Location: Toronto, ON
Duration: 6 months

Story Behind the Need
Business group: IWM Advisor & Client Solutions – working on enablement for international wealth management which is a BL that serves jurisdictions outside of Canada, department is focused on transformation for wealth and asset management businesses
Project: We are seeking a highly motivated team player & resilient leader to join International Wealth Management (IWM) Advisor and Client Solutions team as Program Lead, IWM Business Initiatives. In this role, you will be accountable for leading the delivery of IWM Business Initiatives and projects. You will be expected to ensure that the business initiatives are on track by continuously improving towards solid program management governance & execution framework.
The Program Lead, IWM Business Initiatives contributes to the long-term profitability of the International Wealth Management (IWM) business line by leading business program and projects which are key to the success of the IWM Strategic Businesses. IWM’s footprint includes 10+ jurisdictions and business lines include Private Banking; Onshore and Offshore Trust; Onshore and Offshore brokerage; Asset Management & Pensions.
Candidate Value Proposition:
The successful candidate will have the opportunity to make an impact considering that the initiatives and programs are large in scope, work with executives directly, gain exposure to international stakeholders and markets, for a top 5 Canadian Bank.
Typical Day in Role:
This is a demanding hands-on and strategic role which requires the incumbent to be knowledgeable of the financial services sector, knowledgeable in emerging digital trends in the Wealth Management industry, and has deep experience in collaboration with international teams, especially Pacific Alliance, Central America & Caribbean regions.
Accountabilities
Lead delivery and governance of IWM Business Initiatives

• Lead International Wealth Management business initiatives in alignment with the Program management framework, governance, and tools to ensure execution success. Leverage existing centers of excellence and enterprise PMO for guidance.
• Lead the development and structuring of IWM business initiatives (e.g., Total Wealth Advisory Model, Private Banking) into relevant workstreams.
• Provide program management leadership and senior executive communication for IWM business initiatives. This includes leading steering committee meetings, inclusion of Wealth content in bank or divisional communications and tracking of expenditures against budget.
• Work closely with business teams and other stakeholders globally to ensure momentum on deliverables & milestones. Lead teams in resolving conflicts and roadblocks with business teams and other stakeholders to ensure momentum on deliverables & milestones.
• Effectively and proactively manage financials. Prepare funding requests & business cases in line with Finance and ePMO guidelines (e.g., yearly SIP). Manage the business cases associated with key initiatives.

Partner with in-country Advisory and Client Solutions teams for alignment & transparency purposes

• Work closely with in-country Advisory and Client Solutions Leads to ensure successful management and implementation of business initiatives within IWM.
• Own accurate updates of IWM business initiatives.
• Practice cross-matrix organizational leadership, i.e. influence those beyond immediate team and stakeholders.

Identify opportunities & champion best-in-class program management

• Continuously improve program management framework, governance and tools to ensure execution success. Leverage existing centers of excellence and enterprise PMO for guidance. Champion continuous delivery improvement, such as using feedback forms, relationship building.
• Design quorums to ensure best usage of time, utilize Bank’s standard on Better at Meetings best practices.
• Thoroughly understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.

Candidate Requirements/Must Have Skills:

• 10+ years of experience as a Program Manager
• 3-5+ years’ demonstrated experience delivering Business/Wealth Enablement and Transformation Program

Nice to Have:

• Spanish (written/verbal) is an asset

Soft Skills Required:

• Strong communication skills
• Resilience
• Adaptability

Education:

• No specific education – focus is on experience

Best vs Average
Best candidate has holistic multi-discipline/multijurisdictional business enablement and transformation experience, preferably in a bank, if not wealth management.

Note: FYI this is NOT an IT role, it is on the Business Professional side; the IT template was selected as there is currently no non-IT level 5 template available.

Interviews: will be 2 rounds, one with the HM and the second with the HM and their VP. Both will be 1 hour in duration and completed via video call. The interviews will go into depth of the candidates experience particularly with their experience in Program Management and Business/Wealth Enablement and Transformation experience.