IT Project Manager

Job Title: IT Project Manager

Location: Ottawa, ON (Hybrid)

Estimated Duration: Fulltime

Position Summary
As a Project Manager in our Bahamas Service Delivery group, you will be responsible for ensuring the in-scope, on-time, and on-budget delivery of suite of identification system solutions for our government customers in the Bahamas.

Responsibilities

• Project Initiation
  • Defining Scope: Work with stakeholders to define the project scope, objectives, and deliverables.
  • Resource Allocation: Determine the resources (time, money, personnel) needed for the project and allocate them accordingly.
  • Timeline Creation: Develop a detailed project timeline, including milestones and deadlines.
  • Original Budget Creation: Set-up the original budget for the project for each labour and expense category.
• Budget Management
  • Cost Forecasting: Forecast the costs for each labour and expense category as the project unfolds.
  • Budget Tracking: Monitor the project’s financial performance, ensuring that spending stays within the approved budget.
  • Financial Reporting: Prepare financial reports to keep stakeholders informed about the project’s budget status.
• Schedule Management
  • Baseline Schedule Creation: Create the Baseline schedule for the project aligned with the initial budget
  • Schedule Tracking: Maintain and update the schedule by updating the actual and planned start and end dates of each activity, with a focus to ensure timely delivery
  • Milestone reporting: Report schedule progress, based on milestones relative to the baseline.
• Stakeholder Communication
  • Regular Updates: Provide regular updates to stakeholders through meetings, emails, and reports.
  • Feedback Incorporation: Gather feedback from stakeholders and incorporate it into the project plan as needed.
  • Conflict Resolution: Address any conflicts or issues that arise among stakeholders to keep the project on track.
• Risk Management
  • Risk Identification: Identify potential risks that could impact the project’s success.
  • Risk Mitigation: Develop strategies to mitigate identified risks, such as contingency plans.
  • Risk Monitoring: Continuously monitor risks throughout the project and adjust plans as necessary.
• Team Coordination
  • Task Delegation: Assign tasks to team members based on their skills and expertise.
  • Performance Monitoring: Monitor the performance of team members to ensure tasks are completed on time and to the required standard.
  • Team Support: Provide support and guidance to team members, helping to resolve any issues that arise.
• Progress Reporting
  • Data Collection: Collect data on project performance, such as task completion rates and quality metrics.
  • Analysis: Analyze the data to identify trends and areas for improvement.
  • Reporting: Prepare detailed reports on project progress and present them to stakeholders.
• Various other duties and responsibilities.

Qualifications
Knowledge

• Bachelor’s degree in Computer Science/Information Technology (or similar) or Business or an equivalent combination of relevant education and years of work experience
• Relevant certifications will be considered assets (e.g. PMP, PRINCE2, Agile Certified Practitioner (ACP), Certified Scrum Master, ITIL, etc.)
• Knowledge of the following:
  • IT systems (architecture, infrastructure, technologies, methodologies, etc.)
  • Project panning, scheduling and resource allocation
  • Risk management and mitigation
  • Budgeting and financial management
  • Proficiency MS O365, Project, Jira

Experience

• 7+ years of experience managing complex, large scale IT projects

Soft Skills and Characteristics

• Critical thinking skills
  • Analytical, problem-solving
• Organization and time management skills
  • Planning, prioritization
• Interpersonal skills
  • Communication, teamwork and collaboration, leadership, influencing and persuasion
• Adaptability

Mandatory Requirements

• Language: Fluency in English
• Travel: Ability to travel domestically and/or internationally approx. 4-12 weeks/year