Manager, Network Services

Job Title: Manager, Network Services

Location: Toronto, ON (Onsite)

Estimated Duration: Fulltime

Client: Canadian Tire
About Us
Canadian Tire Corporation, Limited (“CTC”) is one of Canada’s most admired and trusted companies. With more than 90 Owned Brands, 1,700 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies. We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward. We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees. As part of our enhanced flex benefits program, we offer mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families, including total well-being, and mental health tools and resources for all employees. Join us in helping to make life in Canada better through living and working our Core Values: we are innovators and entrepreneurs at our core, outcomes drive us, inclusion is a must, we are stronger together and we take personal responsibility. It is an especially exciting time to join CTC and its family of companies where career opportunities are wide-ranging! Join us, where there's a place for you here.

What you’ll do
The Manager, Network Services oversees the core platforms and foundational services that power the enterprise network, including firewalls, load balancers, DNS/IPAM, remote access, automation, and observability. This role ensures that network services are reliable, secure, and designed for scale across both data center and cloud environments.
Leading the Network Services Squad and Automation & Observability Squad, this manager drives operational excellence through automation, telemetry, and disciplined change management — delivering highly available, cost-efficient, and modernized network services to the organization.
Strategic and Technical Leadership
              •            Lead the design, deployment, and lifecycle management of F5 load balancers, Palo Alto firewalls, Infoblox DNS/IPAM, Juniper Global Protect remote access, and NTP infrastructure.
              •            Oversee enterprise-wide observability and monitoring tools (SolarWinds and related platforms) to ensure complete visibility across network and security services.
              •            Champion network-as-code and automation practices across configuration, deployment, and validation workflows using Python-based tooling, Ansible, or Terraform.
              •            Collaborate with the AVP, Network and Security Services, and peers in Network Platforms to define and implement an integrated architecture that spans on-prem, cloud, and edge environments.
              •            Drive modernization and cost optimization, eliminating redundancy and simplifying toolsets where possible.

Infrastructure Operations
              •            Ensure uptime and performance of all network services, with proactive observability and predictive alerting.
              •            Manage load balancing architectures (F5) supporting multi-tier and hybrid applications.
              •            Oversee Palo Alto firewalls and global policy management to protect corporate, retail, and cloud environments.
              •            Maintain Infoblox DNS/DHCP/IPAM platforms, including integration with automation and orchestration frameworks.
              •            Support and evolve remote access services (Juniper Global Protect) to enable secure, scalable connectivity for staff and partners.
              •            Maintain reliable NTP services to ensure synchronization across enterprise systems.
              •            Develop and maintain automated operational playbooks for configuration drift, backup validation, and failover testing.

Team Leadership
              •            Lead a team of engineers and specialists responsible for network services, automation, and observability.
              •            Foster a collaborative and technically rigorous culture focused on ownership, accountability, and continuous learning.
              •            Mentor engineers in scripting, automation, and analytics to advance the organization’s “automate-first” mindset.

Automation, Observability, and Continuous Improvement
              •            Oversee the Automation and Observability Squad, driving maturity in both areas.
              •            Expand automation coverage for provisioning, configuration, and incident response, reducing manual effort and human error.
              •            Define telemetry and metrics frameworks that provide actionable insights into performance, capacity, and reliability.
              •            Partner with platform and security teams to automate compliance and change validation workflows.
              •            Continuously improve monitoring fidelity and reduce noise to enable faster detection and resolution of issues.
Vendor and Stakeholder Management
              •            Manage relationships with vendors and service providers supporting network services and monitoring tools.
              •            Ensure consistent application of configuration standards and security policies across managed service partners.
              •            Work closely with internal stakeholders to align network service delivery with business priorities and emerging needs.

What you bring
              •            Bachelor’s degree in Computer Science, Information Systems, or related field.
              •            8–10 years of experience in network services, automation, or infrastructure engineering, including 3+ years in a leadership or team lead role.
              •            Hands-on experience with:
              •            F5 (LTM/GTM) load balancing and application delivery.
              •            Palo Alto Networks firewalls and Panorama management.
              •            Infoblox DNS, DHCP, and IPAM.
              •            Juniper Global Protect for remote access.
              •            SolarWinds or comparable network observability tools.
              •            Proficiency in Python, Ansible, or Terraform for automation and configuration management.
              •            Experience building or managing infrastructure-as-code pipelines for network and security services.
              •            Familiarity with Azure networking and hybrid-cloud security concepts.
              •            Strong communication, problem-solving, and leadership skills.
              •            A commitment to automation, visibility, and continuous operational improvement.

Our Commitment to Diversity, Inclusion and Belonging 
We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.
 
Accommodations  
We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.