Job Title: Manager, Process Re-Engineering
Location: Toronto, ON (Onsite)
Estimated Duration: Fulltime
Client: Canadian Tire
About Us
Canadian Tire Corporation, Limited (“CTC”) is one of Canada’s most admired and trusted companies. With more than 90 Owned Brands, 1,700 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies. We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward. We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees. As part of our enhanced flex benefits program, we offer mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families, including total well-being, and mental health tools and resources for all employees. Join us in helping to make life in Canada better through living and working our Core Values: we are innovators and entrepreneurs at our core, outcomes drive us, inclusion is a must, we are stronger together and we take personal responsibility. It is an especially exciting time to join CTC and its family of companies where career opportunities are wide-ranging! Join us, where there's a place for you here.
Accountabilities:
- Lead the redesign of existing business processes associated with technology practices to eliminate inefficiencies, reduce costs, and improve service delivery.
- Drive through change management strategies to ensure successful adoption of re-engineered processes.
- Establish KPIs and feedback mechanisms to monitor the effectiveness of implemented changes.
- Ensure that redesigned processes comply with internal best practices.
- Benchmark internal and external practices to identify innovative approaches that can be adapted to the organization.
- Create and maintain a repository of process improvement tools, templates, and case studies.
- Conduct post-implementation reviews to capture lessons learned and inform future initiatives.
- Collaborate with cross-functional teams to ensure alignment and integration of process re-engineering initiatives.
- Support the development and implementation of organizational strategies and goals.
- Contribute to governance forums and steering committees to provide oversight and strategic input.
- Promote transparency and knowledge exchange across project teams to foster a culture of continuous improvement.
- Own process redesign and optimization decisions.
- Influence strategic alignment of projects and practices.
Parameters for success:
Individual Metrics
- Number of process improvements implemented.
- Stakeholder satisfaction with process re-engineering initiatives.
- Adoption rate of re-engineered processes.
- Number of KPIs established and monitored.
Shared Metrics
- Alignment of projects with enterprise strategy.
- Overall efficiency gains achieved through process re-engineering.
- Reduction in process cycle times
We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.
Accommodations
We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.
The pay range that the employer reasonably expects to pay for this position is between CA$79,000 and CA$125,000
Our voluntary benefits offering includes medical, dental, vision and retirement benefits.
Applications will be accepted on an ongoing basis.
Tundra Technical Solutions would like to thank you for the interest you have demonstrated in this opportunity. However, only candidates with the required skills will be contacted.
Tundra Technical Solutions is an Equal Opportunity/Affirmative Action Employer. We welcome and encourage diversity in our workplace.
Not interested in this position, but know somebody who might be? Check out our Referral Reward Program, referrals are a big secret behind our success. As always, we’re on the lookout for great people. And we know that you know great people!
Tundra Technical Solutions is among North America’s leading providers of Information Technology and Engineering staffing and consulting services. Our success and our clients’ success are built on a foundation of service excellence. Rather than continually trying to sell to new clients and companies and simply filling databases with candidates, we focus on developing stronger relationships and deeper knowledge of our existing clients’ challenges and opportunities.
Open ears. Open minds. Open futures