Job Title: Operations Officer II
Location: Markham, ON (Hybrid)
Estimated Duration: 6 Months
Job Description
The Business Signing Officer:
- Opens new commercial deposit accounts
- Processes account change requests for existing commercial deposit accounts (i.e. change in signing authority)
- Opens additional accounts for existing customers via Letter Of Direction
- Obtain/compile required supporting documentation
- Follows AML, regulatory & legal compliance requirements
Job Requirements
- Ability to multi-task and work in a fast paced, high volume environment
- Ensure Service Level Agreements are adhered to at all times
- Ability to work efficiently to meet individual and team driven benchmarks
- Be conscientious and detail oriented in order to mitigate any risk to the bank
- Ability to review and understand complex legal documents
- Demonstrate a sense of urgency and commitment to provide quality customer service
- Must demonstrate the ability to be resourceful and proactive in their approach to Partner and Customer Problem Resolution
- Strong oral and written communication skills are essential
- Ability to work closely in a team environment
- Understand and apply operating policies and procedures
- Ability to take ownership of a situation
- Ability to quickly learn new systems and applications
- Customer service experience considered an asset
- Knowledge of Host applications and C3 considered an asset
EDUCATION: high school diploma, Post-Secondary Education an asset
Inclusiveness
At Client, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.
MUST HAVE:
- Fast-paced, multitasking, work well under pressure
- Basic understanding of AML Compliance
- Computer Skills – MS Suites Excel: basic understanding
- Typing speed min 60-65 wpm
- Previous admin work/ previous Ops officer work
- Strong oral and written communication skills
NICE TO HAVE:
- Banking Experience/ Previous financial institution
- Knowledge of Host applications and C3 considered an asset
The pay range that the employer reasonably expects to pay for this position is between CA$22.00 and CA$26.00
Our voluntary benefits offering includes medical, dental, vision and retirement benefits.
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Tundra Technical Solutions is a global workforce and technology delivery firm, ranked by Staffing Industry Analysts as one of the largest in North America. At Tundra, we aren't just hiring top talent at the world's most recognizable brands; we are pioneers of social recruitment. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other legally protected characteristics. We welcome and encourage diversity in the workplace.
We use artificial intelligence tools to help our recruiters screen and assess talent. These tools do not replace human decision making in the process.
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