Job Title: Operations Officer III Bilingual
Location: Montreal, Quebec (Hybrid)
Estimated Duration: 12 Months

SUMMARY OF THE ROLE:
Typical Day-to-Day Responsibilities

  • Managing daily volumes and meeting service timelines
  • Strong attention to detail and quality control
  • Sound judgment and appropriate escalation of issues
  • Adherence to policies, procedures, and risk controls
  • Clear communication with several partners and team members.
  • Attendance and reliability

MUST-HAVE Hard Skills:

  • Data entry experience,
  • basic computer skills,
  • Basic MS office skills
  • Bilingual in English and French

SOFT SKILLS:

  • Attention to detail

NICE-TO-HAVE

  • Banking experience
  • Credit experience