Job Title: Program Manager/Leader
Duration: 3 months +
Location: Downtown Toronto (Hybrid – 2 days a week on site)
Job Description:
We are seeking a skilled Project Manager with a strong technical background in ServiceNow, a solid understanding of financial systems within the public sector, and experience managing offshore project teams. This role will focus on delivering complex IT projects that enhance service delivery and financial operations for public sector clients in Ontario.
Key Responsibilities:
• Lead end-to-end project management for IT initiatives involving ServiceNow implementations, integrations, and enhancements.
• Manage financial systems projects aligned with Ontario public sector policies and regulatory requirements.
• Develop and maintain comprehensive project plans, timelines, budgets, and resource allocations.
• Serve as the liaison between business stakeholders, technical teams, and offshore delivery centers.
• Oversee and coordinate the work of offshore development and support teams to ensure alignment with project goals and timelines.
• Monitor project risks and issues; implement mitigation strategies to ensure successful delivery.
• Provide regular updates to senior leadership and public sector clients through status reports, dashboards, and executive briefings.
• Ensure all deliverables comply with Ontario government standards, procurement rules, and data privacy regulations.
Required Qualifications:
• 5+ years of project management experience in IT, preferably in the public sector.
• Proven experience with ServiceNow implementation or enhancement projects.
• Knowledge of public sector financial systems, budgeting, and reporting processes in Ontario or other Canadian jurisdictions.
• Strong track record of successfully managing offshore development teams.
• Familiarity with project management methodologies (Agile, Waterfall, or Hybrid).
• Excellent communication, stakeholder engagement, and conflict resolution skills.
Preferred Qualifications:
• PMP or PRINCE2 Certification.
• ITIL certification, particularly with focus on ServiceNow modules (e.g., ITSM, ITOM, CSM).
• Experience working with Ontario government ministries, agencies, or Crown corporations.
• Knowledge of public procurement processes and vendor management.
Must Haves:
• 5+ years’ project management experience in IT, preferably in the public sector
• 5+ year’s proven experience with ServiceNow implementation or enhancement projects
• Knowledge of public sector financial systems, budgeting, and reporting processes in Ontario or other Canadian jurisdictions
• Familiarity with project management methodologies (Agile, Waterfall, or Hybrid)
The pay range that the employer reasonably expects to pay for this position is between CA$105.00 and CA$120.00
Our voluntary benefits offering includes medical, dental, vision and retirement benefits.
Applications will be accepted on an ongoing basis.
Tundra Technical Solutions would like to thank you for the interest you have demonstrated in this opportunity. However, only candidates with the required skills will be contacted.
Tundra Technical Solutions is an Equal Opportunity/Affirmative Action Employer. We welcome and encourage diversity in our workplace.
Not interested in this position, but know somebody who might be? Check out our Referral Reward Program, referrals are a big secret behind our success. As always, we’re on the lookout for great people. And we know that you know great people!
Tundra Technical Solutions is among North America’s leading providers of Information Technology and Engineering staffing and consulting services. Our success and our clients’ success are built on a foundation of service excellence. Rather than continually trying to sell to new clients and companies and simply filling databases with candidates, we focus on developing stronger relationships and deeper knowledge of our existing clients’ challenges and opportunities.
Open ears. Open minds. Open futures