Project Manager II BTS

Job Title: Project Manager II BTS

Estimated Duration: 12 Months

Overview

Reporting to the Director, IT Planning and PMO, the successful candidate will join a 12-month contract assignment supporting the Project Control Portal project.

The position requires full-time on-site presence during the first two months. Thereafter, a hybrid work arrangement may be introduced, at the discretion of the hiring manager and based on project demands and performance.

The Project Manager leads and manages strategic roadmap projects and other unplanned projects. This role ensures project accountability from inception to completion. The position involves managing complex technical projects, requiring a thorough understanding of system implementation principles and engagement with stakeholders across all levels of seniority.

Duties and Accountabilities

• Oversees all phases of project management, from initiation and planning to execution, monitoring, and closure, ensuring alignment with company objectives.
• Applies appropriate project management methodologies based on project requirements, ensuring flexibility and responsiveness to changes.
• Establishes clear performance indicators for project success, ensuring that all team members understand their responsibilities and deliverables. Provides critical analysis of project scope, guiding stakeholders and customers to clarify objectives, reduce delivery risk, and prevent scope creep.
• Implements regular check-ins and updates to assess project status, making adjustments as necessary to keep projects on track.
• Promotes a culture of accountability within the project team, encouraging team members to take ownership of their tasks and outcomes.
• Oversees the implementation of IT systems, including engagement with other teams for servers, networks, architecture, and cloud services. Offers guidance and support throughout all phases, from inception to rollout.
• Works closely with vendors and operations teams to support creation of documentation for handover once projects exit hypercare phase.
• Ensures compliance with the organization’s standards and best practices in project management and delivery.
• Collaborates with other IT streams to respond to incidents, investigate root causes, and implement corrective measures, providing technical guidance and facilitating communication with relevant stakeholders.
• Builds and maintains strong relationships with key stakeholders, including executives, IT staff, and external partners, to ensure alignment and support throughout the project lifecycle.
• Supports development and execution of communication plans to keep stakeholders informed about project progress, risks, and changes, facilitating transparency and trust.
• Conducts thorough risk assessments to identify potential challenges and obstacles to project success.
• Develops and implements proactive risk mitigation plans to address identified risks and ensure project continuity.
• Acts as the primary point of contact for resolving project-related issues, utilizing strong problem-solving skills and negotiation techniques.
• Develops and manages project budgets, tracking expenditures and ensuring projects are delivered within financial constraints.
• Supports cost-benefit analysis to evaluate project feasibility and prioritize resource allocation effectively.
• Provides guidance and mentorship to project team members, fostering professional development and enhancing team performance.
• Works with IT leaders to allocate necessary resources, ensuring the team has the tools and support needed to succeed.
• Creates and maintains detailed project documentation, including project charters, status reports, and lessons learned, ensuring all documentation is up-to-date and accessible.
• Consolidates project data to support portfolio-level reporting, including insights on project performance, resource utilization, financials, and governance priorities.
• Conducts post-implementation reviews to evaluate project performance, documenting successes and areas for improvement to inform future projects.
• Defines measurable project benefits and success criteria, supports benefit realization tracking, and reports outcomes against planned objectives during project close-out.
• Identifies opportunities for process improvements and implement best practices within the team.
• Contributes to initiatives for training and professional development to enhance team capabilities.

Qualifications and Required Skills:

• Bachelor's degree in Computer Science, Information Technology, or related field. Relevant certifications (e.g., PMP, PRINCE2, PMI-ACP, CSM, PgMP) preferred.
• 5 years+ of experience in project management, with a focus on leading complex projects.
• Very strong understanding of hybrid-Agile approaches, Waterfall delivery, and SCRUM methodology required. 
• Strong understanding of IT infrastructure components, networking principles, and cyber security concepts are advantageous.
• Experience with a mix of on-prem and cloud technology implementations.
• Experience working in heavy construction, manufacturing, engineering environments is advantageous.
• Experience on enterprise-scale AI projects is advantageous.
• Strong analytical and problem-solving skills, with the ability to prioritize tasks and make sound decisions under pressure.
• Excellent communication, leadership, and interpersonal skills, with the ability to collaborate effectively across teams and departments.
• Demonstrated experience managing medium- and large-scale projects in both stand-alone and integrated technology environments
• Ability to construct slide decks and present project messaging effectively, with strong verbal communication and audience-appropriate delivery.
• Ability to adapt to changing priorities and thrive in a fast-paced, dynamic environment.
• Experience using project management tools like Smartsheet (preferred), MS Projects

Ideal candidate profile:

The successful candidate will be a highly skilled project manager with strong, demonstrable critical thinking, a proven ability to own and deliver outcomes, and expertise across the full project lifecycle. They will bring practical experience delivering enterprise grade systems, with AI delivery experience being advantageous, ideally in complex integrated technology environments. They must be an exceptional communicator who can tell a clear, cohesive story of project progress, risks, and outcomes to diverse stakeholders. They must also be able to demonstrate how they have coached and matured project delivery teams. This role requires strong business and technical acumen, practical experience applying hybrid-Agile and waterfall methodologies, and meticulous attention to detail with consistent follow-through.