QA / QC Test Analyst / Engineer

Position Title: QA / QC Test Analyst / Engineer
Location: Toronto, ON
Duration: 6 months

Story Behind the Need
Business group: Retail Customer Platforms Technology
The Retail Customer Platforms Technology team supports the ongoing enhancement, development, implementation, and day to day operational support of Offer Management platform (Customer Personalization Platform).
Project: New campaign for youth and student accounts – phase 2 – has several applications (SaaS, ETL) – team is involved in setting up the campaign, filtering and fulfilling offers.
The QA Analyst will work closely with the product owner and business analysts to understand the business functions and requirements. The individual will work with ETL and offer management applications that provide offer configuration, tracking and fulfilment for client customers across different retail products.
Candidate Value Proposition:
We have an inclusive and collaborative working environment that encourages creativity and curiosity and celebrates success!
We provide you with the tools and technology needed to create meaningful customer experiences
You’ll get to work with and learn from diverse industry leaders, who have hailed from top technology companies around the world
Access to thousands of online and in-person courses so you can hone your current skills, or learn new ones

Typical Day in Role:

• In conjunction with the development team, perform manual tests, develop test data, construct, and execute exploratory, system, regression, migration, back-end, and user acceptance tests.
• Write clear and concise defect reports and work as an empathetic advocate for the customer’s quality experience. Triage and prioritize defects for remediation, with the development team.
• Conduct exploratory testing to find bugs that other testing means would not find during every sprint and drive testing workshops.
• Wherever possible, conduct functional test and ensure their readability (clear, succinct, and using common business jargon) as well as tests must be maintainable (built with reusable domain specific testing language components)
• Collaborate actively with the development team
• Embed with development teams and infuse quality in every phase of the software development lifecycle by providing continuous feedback from QA standpoint regarding standards, user experience, possible performance issues, and future bugs.
• Participate in product design and requirements analysis, work with the team during project planning to accurately estimate work (data creation, test cases/acceptance test design, test execution, framework design/improvements, scripting tasks, setup environments, etc) and scope release deliverables (prioritizing defects and bugs).
• Create and execute acceptance criteria based on requirements, assessing usefulness of test cases and adjusting approach where required
• Work with multiple software development groups to help them deliver on high-quality products.
• Possess the ability to work with technology focused peers and work on multiple projects concurrently.

Candidate Requirements/Must Have Skills:

• 5+ years of experience as a QA/QC Analyst
• 3+ years’ experience with ETL testing in both Hadoop and DataStage
• 3+ years’ experience in database testing (SQL queries)
• 1+ year experience in an Agile environment

Nice-To-Have Skills:

• Experience with writing and executing automation scripts as an asset
• Experience in providing QAT time and effort estimation based on business requirement.

Soft Skills Required:

• Demonstrate excellent communication skills and be able to capture and present status reports, test results, functional testing result and do ongoing reporting.
• Excellent problem-solving skills and ability to review the requirements or stories and define and develop test strategy, test plan, test cases, test acceptance criteria and test scripts to support our product and platform teams.
• Capable of thriving on fast paced, challenging environment and must be proactive and dynamic, and demonstrate initiative and eagerness to learn.

Education:

• Bachelor’s in technical field
• ISTQB certification an asset

Best VS. Average Candidate:
Automation will be a great asset however not required; Strong ETL and database experience; both Hadoop and DataStage are needed.

Candidate Review & Selection
1 round MS Teams Video Interview – 1 hour – with HM and QA Lead – standard interview nothing technical to prepare ahead

Hiring Manager’s availability to interview: ASAP after Oct 1