Job Title: Salesforce Solution Architect
Department: Product & Data Analytics
Summary
Our client is seeking a Salesforce Solution Architect to lead the transformation of their enterprise Salesforce platform. This role will drive the transition from a fragmented implementation to a streamlined, scalable platform. Working with Salesforce Developers, the Salesforce Product Owner, external consultants, and cross-functional stakeholders, this position will shape and execute the company’s Salesforce roadmap. The ideal candidate has deep Salesforce expertise, a passion for AI-driven solutions, and strong leadership skills to foster best practices and innovation.
Essential Duties and Responsibilities
- Lead the architecture, design, and implementation of Salesforce solutions for enterprise sales and service models.
- Define and enforce Salesforce architectural standards and best practices.
- Collaborate with Technology, Operations, Marketing, Sales, and Finance teams to streamline processes.
- Implement AI-driven approaches to enhance platform capabilities.
- Provide technical leadership and mentorship to Salesforce developers and administrators.
- Manage Salesforce Developers, driving accountability and technical excellence.
- Partner with the Salesforce Product Owner to prioritize initiatives and align with business goals.
- Implement DevOps processes, including version control, CI/CD pipelines, and automated testing.
- Develop and maintain technical roadmaps, system architecture documentation, and integration plans.
Knowledge, Skills, and Abilities
- Strong leadership and collaboration skills across technical and business teams.
- Excellent communication skills to explain technical concepts to non-technical stakeholders.
- Expertise in Salesforce configuration, customization, data modeling, integration, and DevOps practices.
- Problem-solving mindset with a focus on scalability and performance optimization.
- Self-motivated and committed to continuous learning in Salesforce and AI advancements.
- Experience managing technical teams and fostering a culture of innovation and accountability.
Supervisory Responsibilities
- Manages Salesforce Engineers.
Education and Experience
Must Have:
- Bachelor’s degree in Computer Science, Business Administration, Information Systems, or a related field.
- Minimum of 5 years of experience in Salesforce architecture, development, and leadership roles.
- Proficiency in Apex, Visualforce, Lightning Components, and integration tools (e.g., MuleSoft, Informatica).
Nice to Have:
- Experience with Agile/Scrum methodologies.
- Sales Cloud, Service Cloud, Marketing Cloud, and Lightning Experience.
- Financial Services/Wealth Management industry experience.
- Salesforce Architect certifications (e.g., Technical Architect, Application Architect, or System Architect).
- Additional Salesforce certifications (Administrator, Advanced Administrator, Platform App Builder, Platform Developer I).