Senior Application Support Specialist

72183
Toronto, ON
Contract
3 months ago

Application Support Specialist

Responsibilities:

·         Provides expertise and technical knowledge about implementation, deployment and support of Azure applications and services to ensure efficacy of information systems

·         Coordinates implementation, data population, installation, training and technical and acceptance testing for assigned systems

·         Designs and configures backup policies, setting up recovery services, and testing disaster recovery plans regularly

·         Provides second-level functional/technical support of business applications and solutions throughout their active life

·         Maintains and updates technical documents and procedures Identifies and resolves technical issues

·         Provides input to assessment of development tools and approaches, development standards, procedures and policies, and application-driven infrastructure requirements

·         Manages coordination at a local and international level where required

·         Delivers regular and customized training to teams within the business

·         Prepares maintenance plans and upgrades schedules for the organization’s systems and prepares reports for teams across the business

Our client in seeking someone with the following skills for this role:

  •          3 -5 years of hands-on Azure Administration experience
  •          3 -5 years of experience with Azure Kubernetes Service (AKS)
  •          Azure Resource Management: provision, configure, and maintain Azure infrastructure services (VMs, storage accounts, virtual networks, Azure Active Directory, etc.)
  •          Monitor and Optimize Performance: Implement monitoring solutions, analyze performance metrics, and take corrective actions to optimize system performance and scalability
  •          Networking Skills: Familiarity with Azure networking concepts, including VNETs, subnets, VPNs, ExpressRoute, and load balancers

General Skills:

·         Experience in managing Azure subscriptions, including provisioning and managing subscription resources, monitoring usage, and enforcing governance policies to ensure compliance and cost control

·         Experience in creating resource groups, configuring access controls, and optimizing resource utilization

·         Experience in Backup and Disaster Recovery, design and implement backup and disaster recovery solutions to protect data and ensure business continuity during system failures, data loss, or disasters

·         Experience in PowerShell and Azure CLI to automate repetitive tasks, streamline operations, and enforce governance policies to scale operations efficiently and maintain consistency across Azure environments

·         Experience training end users on a variety of applications and creating documentation when necessary

·         Experience responding to end-user requests by troubleshooting issues or questions regarding managed applications

·         A team player with a track record for meeting deadlines, managing competing priorities and client relationship management experience Intimate knowledge of an organization’s computing systems

·         Ability to explain complex ideas to those with limited IT and systems knowledge

·         Exceptional verbal and written communication skills Listening ability and patience

·         Extraordinary customer service and relationship management experience Critical thinking skills

The pay range that the employer reasonably expects to pay for this position is between and

Our voluntary benefits offering includes medical, dental, vision and retirement benefits.

Applications will be accepted on an ongoing basis.

Tundra Technical Solutions would like to thank you for the interest you have demonstrated in this opportunity. However, only candidates with the required skills will be contacted.

Tundra Technical Solutions is an Equal Opportunity/Affirmative Action Employer. We welcome and encourage diversity in our workplace.

Not interested in this position, but know somebody who might be? Check out our Referral Reward Program, referrals are a big secret behind our success. As always, we’re on the lookout for great people. And we know that you know great people!

Tundra Technical Solutions is among North America’s leading providers of Information Technology and Engineering staffing and consulting services. Our success and our clients’ success are built on a foundation of service excellence. Rather than continually trying to sell to new clients and companies and simply filling databases with candidates, we focus on developing stronger relationships and deeper knowledge of our existing clients’ challenges and opportunities.

Open ears. Open minds. Open futures