Job Title: Senior Business Analyst (Life Insurance)
Location: Toronto, ON (Hybrid)
Estimated Duration: 6 Months
About the Opportunity
Our client, a leading Canadian life insurance provider, is seeking a highly experienced Senior Business Analyst for a strategic contract engagement. This role is designed for a professional who brings deep domain knowledge in life insurance and a proven ability to lead large-scale business transformation initiatives. You will work closely with senior stakeholders to shape and deliver key programs across digital platforms, policy administration systems, and operational processes.
Key Responsibilities
- Lead the end-to-end business analysis process for high-impact initiatives including digital transformation, system modernization, and regulatory compliance.
- Collaborate with business leaders, IT, and operational stakeholders to define, analyze, and document business needs, translating them into actionable functional and non-functional requirements.
- Facilitate workshops, stakeholder interviews, and working sessions to gather detailed business and system requirements.
- Perform gap analyses, current vs. future state mapping, and root cause analysis for business problems.
- Develop BRDs, user stories, process flows, and use cases to support solution design and delivery.
- Support QA/UAT efforts, ensuring requirements are testable, traceable, and meet acceptance criteria.
- Act as a strategic partner in evaluating and selecting third-party solutions or platforms, participating in RFP/RFI processes where applicable.
- Interface with external vendors and internal teams to support system implementations or enhancements.
Qualifications
Education & Experience:
- Bachelor’s or Master’s degree in Business, Finance, Information Systems, or related field.
- 7–10+ years of business analysis experience in life insurance, financial services, or related sectors.
- Demonstrated experience delivering enterprise-level projects in complex, regulated environments.
Industry & Domain Expertise:
- Strong understanding of life insurance products (term, whole life, universal, etc.), underwriting, policy administration, and claims processes.
- Familiarity with Canadian regulatory requirements (OSFI, CCIR, CLHIA) and compliance-related projects.
Technical & Platform Experience:
- Experience working with or alongside enterprise policy administration systems, CRM platforms, or digital servicing tools.
- Proficiency with analysis and project tools (e.g., Jira, Confluence, Visio, Lucidchart, Power BI).
- Nice to have:
- Experience with Sapiens, Guidewire, or similar insurance core systems/platforms.
- Exposure to enterprise implementation projects involving core system migrations or enhancements.
Methodologies & Soft Skills:
- Strong command of Agile, Scrum, and Waterfall delivery models.
- Excellent communication and stakeholder engagement skills, including executive reporting and facilitation.
- Highly self-directed with a consultative approach and ability to thrive in dynamic, fast-paced environments.
The pay range that the employer reasonably expects to pay for this position is between CA$80.00 and CA$90.00
Our voluntary benefits offering includes medical, dental, vision and retirement benefits.
Applications will be accepted on an ongoing basis.
Tundra Technical Solutions would like to thank you for the interest you have demonstrated in this opportunity. However, only candidates with the required skills will be contacted.
Tundra Technical Solutions is an Equal Opportunity/Affirmative Action Employer. We welcome and encourage diversity in our workplace.
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Tundra Technical Solutions is among North America’s leading providers of Information Technology and Engineering staffing and consulting services. Our success and our clients’ success are built on a foundation of service excellence. Rather than continually trying to sell to new clients and companies and simply filling databases with candidates, we focus on developing stronger relationships and deeper knowledge of our existing clients’ challenges and opportunities.
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