Senior eDiscovery Case Manager

Position Title: Senior eDiscovery Case Manager
Location: Scarborough, ON
Duration: 12 months
             
Story Behind the Need
Business group: eDiscovery & Litigation Operations Support team
Our client’s eDiscovery & Litigation Operations Support team reporting is responsible for the collection and preservation of electronically stored data as it related to civil legal matters, regulatory matters, and/or investigations.
Projects: The Senior eDiscovery Case Manager is responsible for the identification, collection, preservation, and production of evidence in support of administrative action, compliance and ombudsman investigations, and legal prosecution. You will work collaboratively with the Legal Department, external counsel, third parties, and vendors to ensure all accompanying eDiscovery activities are fulfilled. Additional accountabilities include maintaining project documentation and providing technical guidance to the Legal Department and external counsel (if necessary).
The Senior eDiscovery Case Manager effectively executes activities and tasks supporting the identification, collection, and preservation of court-ordered evidence, maintains a working environment that ensures the forensic viability of evidence during the gathering and processing of information systems and electronically stored information, and acts as a liaison between with technical teams, internal and external counsel, and management to assess and troubleshoot a variety of technical issues.
Reason: Backfill
Candidate Value Proposition:

• While our focus is on finding someone to support Enterprise technologies, we are part of a global information security team that supports various business lines globally. As a team we have access and support to a wide variety of security technologies and support a global enterprise in a proactive manner.
• Our primary office in Scarborough is freshly renovated with a design focus on enabling collaboration through both environment and technology.
• We provide you with the tools and technology needed to create beautiful customer experiences.
• We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
• You’ll get to work with and learn from diverse industry leaders, who have hailed from top technology companies around the world.
• We foster an environment of innovation and continuous learning.

Typical Day in Role:

• You enjoy collaboration with your team as well as other teams to assess and develop strategic security solutions and security control improvements specific to the identification, collection, preservation, and production of court-ordered evidence.
• You excel in developing and implementing processes and technologies to reduce costs and strengthen security surrounding the collection and preservation of electronic evidence.
• You enjoy taking initiative on tasks, problem-solving and “deep diving” on issues to provide solutions
• You are passionate about new technologies and enjoy the challenges of continually analyzing and recommending security solutions and controls to improve deficiencies identified during all phases of the EDRM
• You are diligent with ensuring that proper chain of custody is maintained and that all evidence recovery and collection methods are conducted, managed, and archived in a manner consistent to maintain preservation, and the protection of evidence in its original form.
• Adhering to industry standard principles, methodologies, and techniques when gathering, processing, handling and storing digital evidence is a part of your DNA.

Candidate Requirements/Must Have Skills:

• 5+ years of experience in security, legal or project manager
• Excellent written and verbal communication skills to be able to work well with technical peers and business stakeholders at different levels within the organization.
• You have a strong and constant approach to critical thinking, data analytics and problem solving while maintaining both a creative and detailed orientation to job and team accountabilities.

Nice-To-Have Skills:

• Demonstrate a current and working knowledge of digital forensic principles/methodologies/techniques, and of Information Security best-practices, methodologies, and techniques.
• Demonstrate a current and working knowledge of data management, information governance, and project management.
• You will have 5+ years working experience in all aspects of eDiscovery and Litigation Operations

Soft Skills Required:

• Ability to work as part of a team, as well as work independently or with minimal direction.
• Strong decision making, forward thinking and creative problem-solving skills to anticipate and respond quickly to technological/market influences.

Education & Certificates:

• Bachelor’s degree in an approved field from an accredited university and a minimum of +3 years of documented and relevant experience.
• GISF, CISSP, ACEDS certifications will be an asset.

Best VS. Average Candidate:
A candidate who has E-discovery experience will stand out to the manager. The next best will be security, legal or project management experience.

Interview schedule:
1st round – teams – HM – 30 mins (Technical and soft skills)
2nd round – teams – HM and panel – 15 – 30 mins