Senior Program Manager – AI

90332
Toronto, Ontario
Contract
4 days ago

Job Title: Senior Program Manager – AI
Location: Toronto, ON (Hybrid)
Estimated Duration: 6 Months

Senior Program Manager – AI & Digital Enablement

Position Overview

A leading Canadian financial institution is seeking a Senior Program Manager – AI & Digital Enablement to lead large-scale strategic initiatives focused on artificial intelligence, advanced analytics, intelligent automation, and enterprise digital transformation. This role will oversee the delivery of complex, cross-functional programs that enhance customer experience, strengthen operational efficiency, and support the bank’s innovation agenda.

The successful candidate will work closely with Technology, Data & Analytics, Product, Risk, Compliance, and Business stakeholders to drive enterprise AI initiatives from strategy through execution within a highly regulated banking environment.

Key Responsibilities

Enterprise Program Delivery

  • Lead complex enterprise programs involving AI/ML solutions, intelligent automation, advanced analytics, and digital product enhancements.
  • Manage full program lifecycle delivery including planning, governance, budgeting, execution, risk management, and reporting.
  • Coordinate cross-functional teams across Technology, Data Science, Engineering, Product, Operations, and Business units.
  • Develop and maintain program roadmaps, milestones, dependencies, and executive-level status reporting.

AI & Digital Transformation

  • Support the implementation of AI-enabled capabilities including predictive analytics, generative AI solutions, workflow automation, and customer intelligence initiatives.
  • Translate technical AI concepts into clear business outcomes and executable delivery plans.
  • Drive innovation initiatives aligned with enterprise digital transformation and modernization strategies.
  • Promote Agile and iterative delivery methodologies suited for AI and emerging technology environments.

Stakeholder & Executive Management

  • Build strong relationships with executive stakeholders, business leaders, and technology partners.
  • Facilitate steering committees, governance forums, and executive presentations.
  • Ensure alignment between business priorities, regulatory requirements, and technology delivery objectives.
  • Act as a trusted advisor to senior leadership on program strategy, delivery risks, and operational impacts.

Governance, Risk & Compliance

  • Ensure programs adhere to banking regulatory standards, enterprise governance frameworks, and internal controls.
  • Monitor and manage risks related to data governance, model performance, privacy, cybersecurity, and compliance requirements.
  • Support audit readiness, documentation standards, and program governance processes.
  • Ensure appropriate testing, validation, and change management practices are followed throughout delivery.

Continuous Improvement & Strategic Planning

  • Contribute to enterprise AI and digital transformation roadmaps.
  • Identify opportunities to improve operational efficiency, scalability, and customer experience through emerging technologies.
  • Drive continuous improvement initiatives across delivery practices, governance, and stakeholder engagement models.
  • Support enterprise prioritization and investment planning activities.

Qualifications & Experience

  • 10+ years of experience delivering large-scale enterprise programs within banking, financial services, or other highly regulated environments.
  • Proven experience managing complex technology and digital transformation initiatives.
  • Exposure to AI/ML initiatives, data and analytics platforms, intelligent automation, or digital product modernization programs.
  • Strong understanding of Agile, Waterfall, and hybrid delivery methodologies.
  • Experience managing executive stakeholders and enterprise governance forums.
  • Strong knowledge of risk management, compliance, and regulatory considerations within financial services.
  • Excellent communication, leadership, facilitation, and stakeholder management skills.
  • PMP, PgMP, Agile, or related certifications considered an asset.

Preferred Experience

  • Experience working within large Canadian banking environments.
  • Familiarity with enterprise data governance, cloud transformation, and AI governance frameworks.
  • Experience supporting digital banking, customer experience modernization, or operational transformation initiatives.
  • Exposure to emerging technologies including Generative AI, automation platforms, and advanced analytics solutions.

The pay range that the employer reasonably expects to pay for this position is between CA$110.00 and CA$120.00

Our voluntary benefits offering includes medical, dental, vision and retirement benefits.

This posting is for an existing vacancy.

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Tundra Technical Solutions is a global workforce and technology delivery firm, ranked by Staffing Industry Analysts as one of the largest in North America. At Tundra, we aren't just hiring top talent at the world's most recognizable brands; we are pioneers of social recruitment. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other legally protected characteristics. We welcome and encourage diversity in the workplace.

We use artificial intelligence tools to help our recruiters screen and assess talent. These tools do not replace human decision making in the process.

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